TikTok · 7 hours ago
Business Program Manager Project Intern (GBS SMB) - 2026 Start (BS/MS)
TikTok is the leading destination for short-form mobile video, and they are seeking a Business Program Manager Intern to support their SMB team in helping businesses grow on TikTok. The intern will engage in impactful projects, coordinate operations, and collaborate with various teams to improve support for advertisers in the Americas region.
Content CreatorsContent DiscoveryMedia and EntertainmentSocial MediaVideo
Responsibilities
You will act as a coordinator and support lead for key operational programs. Your core responsibilities will include:
Program Coordination
Cross-Functional Support: Assist in coordinating projects across Sales, Shop, and Marketing teams to ensure alignment on SMB growth goals
Workflow Optimization: Own small internal projects to improve team workflows, tooling efficiency, and client experience
Onboarding: Assist with the onboarding process and early-stage support for new TikTok Shop advertisers
Insights & Enablement
Reporting: Participate in business performance tracking by preparing campaign documents and maintaining simple performance reports/dashboards
Localization: Help localize and adapt playbooks, narratives, and product materials for the Americas market context
Documentation: Maintain business requirements documentation (BRD) and support internal communication channels
Qualification
Required
Currently enrolled in a Bachelor's or Master's degree (Business, Marketing, Communications, Information Systems, or related)
Strong written and verbal communication skills
Detail-oriented, organized, and proactive in execution
Interest in digital advertising, e-commerce, and SMB growth
Ability to work in a fast-paced, cross-functional environment
Prior internship or project experience in operations, program management, or consulting
Preferred
Familiarity with CRM tools (e.g., Salesforce, Microsoft Dynamics) or project management software
Comfortable working with data and building simple dashboards (Excel/Sheets, SQL is a plus)
Basic understanding of project management methodologies
Company
TikTok
TikTok is a short-form video entertainment app and social network platform. It is a sub-organization of ByteDance.
H1B Sponsorship
TikTok has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (979)
2024 (601)
2023 (387)
2022 (322)
2021 (133)
2020 (72)
Funding
Current Stage
Late StageRecent News
2026-01-25
2026-01-25
2026-01-25
Company data provided by crunchbase