Rangam · 21 hours ago
RCI-RT-36811854 Credit Manager - Remote
Rangam is a company seeking a Credit Manager to manage the company’s credit risk and collections processes. The role involves overseeing customer credit evaluation, accounts receivable collections, and dispute resolution while collaborating with Sales, Finance, and Customer Service to support business growth.
ConsultingInformation TechnologySoftwareStaffing Agency
Responsibilities
Implementing and reviewing the company’s credit and collection policies and procedures
Managing and overseeing the collection of outstanding debts from clients and customers
Communicating with customers regarding their accounts and any overdue payments
Manage the end-to-end collections process to ensure timely payment of outstanding invoices
Develop and execute collection strategies to reduce delinquency and improve Days Sales Outstanding (DSO)
Oversee escalations for past-due accounts, including payment plans, account holds, and referrals to external collection agencies or legal counsel as needed
Resolve billing issues, disputes, and short-payments in coordination with internal teams
Resolving customer queries and disputes related to invoices
Prepare regular reports for leadership on credit exposure, overdue accounts, and collection
Negotiating repayment plans with customers when necessary
Ensuring compliance with local, state, and federal laws regarding collections and credit practices
Continuously improve credit and collections processes, tools, and controls
Implement best practices and automation to enhance efficiency and scalability
Lead, mentor, and develop credit and collections team
Other job duties as assigned
Qualification
Required
Bachelor's degree in Finance, Accounting, Business, or a related field (or equivalent experience)
[5+] years of experience in credit, collections, or accounts receivable, with at least [2+] years in a supervisory or managerial role
Strong understanding of credit analysis, collections strategies, and AR processes
Proven ability to reduce delinquency and improve cash flow
Excellent communication, negotiation, and conflict-resolution skills
Credit risk assessment
Collections strategy and execution
Financial analysis and reporting
Policy development and governance
Customer-centric problem solving
Company
Rangam
Rangam is a global, innovative, Total Talent management firm with the mission of accelerating meaningful employment for everyone! We are a minority-, woman-, and disability-owned firm with over 25 years of experience promoting sustainable and inclusive talent programs within our communities and employers.