24 Seven Talent · 1 day ago
Journey Builder(Tech Experience Required)
NYC Metro Area
Contract
Hybrid
Senior Level
$75/hr - $85/hr
5+ years exp24 Seven Talent is seeking a self-motivated individual for their Growth Operations team as a Journey Builder. This role focuses on developing and executing customer journeys to enhance acquisition, engagement, and retention, while collaborating with various teams to achieve product goals.
Human ResourcesRecruiting
Hiring Manager
Leah S.
Responsibilities
Develop, test, deploy, and optimize customer journeys for acquisition, engagement, and retention initiatives
Assess product goals, audience segments, data requirements, and platform capabilities to inform journey design
Collaborate with cross‑functional partners to ensure alignment, readiness, and successful execution of large‑scale lifecycle programs
Monitor journey and campaign performance for operational accuracy and quality
Identify performance gaps and opportunities to enhance process efficiency, data flow, and tooling
Surface issues proactively and communicate risks and recommendations to internal partners
Build and maintain best‑practice documentation, playbooks, and training materials to support ongoing team enablement
Qualification
Required
5–7 years of lifecycle marketing experience, with a strong background in building and launching acquisition and engagement programs
Hands‑on experience with CRM/ESP platforms (e.g., Salesforce Marketing Cloud/ExactTarget, Braze, Oracle Responsys)
High aptitude for logical reasoning, critical thinking, and problem‑solving
Exceptional attention to detail, organizational skills, and ability to deliver high‑quality output under tight timelines
Proactive, resourceful, and comfortable navigating complexity, ambiguity, and shifting priorities
Strong judgment and the ability to remain calm and decisive under pressure
Team‑oriented mindset with strong consideration for cross‑functional impact
Effective communicator across written, verbal, and visual formats (Slack, email, presentations, etc.)
Preferred
SQL experience preferred
BA/BS preferred, or equivalent relevant experience
Company
24 Seven Talent
24 Seven partners with companies to get marketing, creative, and digital work done by providing the right talent, innovation, and insights.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Morgan Stanley Asia
2016-10-06Private Equity
Leadership Team
Celeste Gudas
Chairwoman, Founder
Recent News
2025-11-13
2025-10-10
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