Russell Tobin · 6 hours ago
Claims Administrator
Russell Tobin is hiring a Claims Administrator to support their client in Paramus, NJ. The role involves assisting in the claims management process, providing updates to stakeholders, and resolving administrative issues related to claims.
Responsibilities
Assist in identifying obstacles within the claims management process and collaborate with internal teams, including customer service representatives, sales, and account managers, to implement corrective actions as directed
Provide timely updates to internal stakeholders regarding claim status and support issue resolution
Support the generation and processing of claim documentation in accordance with established procedures
Resolve simple administrative or clerical issues related to claim investigation, processing, and resolution following defined guidelines
Respond to basic customer inquiries regarding credit memos, debit memos, short pays, and deduction authorizations
Handle moderately complex clerical, administrative, technical, or customer support issues under general supervision, escalating complex issues when appropriate
Perform additional duties as assigned
Qualification
Required
High school diploma or equivalent required
Minimum of two (2) years of related work experience, preferably in a customer-facing or claims management environment
Strong attention to detail with demonstrated accounting experience, particularly involving large transactions
Preferred
Bachelor's degree in a related field or equivalent practical experience preferred
Experience using CRM tools (Salesforce or similar) and ERP systems (SAP or similar) preferred
Benefits
Comprehensive healthcare coverage (medical, dental, and vision plans)
Supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity)
A 401(k)-retirement savings
Life & disability insurance
An employee assistance program
Identity theft protection
Legal support
Auto and home insurance
Pet insurance
Employee discounts with some preferred vendors
Company
Russell Tobin
Russell Tobin is a staffing and recruiting company that provides recruitment and staffing advisory services.