Piedmont Health Services Inc · 6 hours ago
Patient Service Representative
Chapel Hill, NC
Full-time
Onsite
Entry Level
$17.66/hr - $23.74/hr
1+ years expPiedmont Health Services, Inc. is a nonprofit and Federally Qualified Health Center dedicated to providing accessible primary healthcare. The Patient Service Representative is responsible for checking in patients, scheduling appointments, and ensuring accurate patient data while complying with healthcare regulations.
Health Care
Responsibilities
Schedule patient appointments for our medical and/or dental sites
Complete required documentation prior to patients leaving our healthcare centers
Coordinate with Center Managers to correct denied claims to minimize our error rate
Ensure patient data is accurate and complete
Comply with local, state, federal, industry, and regulatory standards
Demonstrate an understanding of the HIPAA Privacy Rule and release of medical information
Process complex patient claims and authorization issues
Provide excellent customer service
Communicate effectively
Qualification
Required
Knowledge of two software databases, Dentrix and Athena
Strong analytical, critical thinking, and organizational skills
Must be punctual and extremely reliable
Able to quickly learn and adapt to new processes and ideas
Excellent interpersonal, verbal and written communication skills
Detail-oriented with exceptional time management skills
Able to work in a fast-paced environment
Must be accurate and efficient in data entry
Able to identify and understand issues and problems
Able to handle sensitive and confidential information
Experience with Microsoft Outlook
Able to work with minimal supervision, problem solve in a high stress environment, and interact positively with all internal and external customers
Able to determine work priorities
Able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
High school diploma or equivalent
Be medically cleared for communicable diseases and have all immunizations up-to-date prior to beginning employment
Preferred
1 to 2 years of experience providing customer service in a healthcare organization
Experience with patient access (scheduling, registration, insurance verification)
Benefits
Medical, Dental, Vision, Life Insurance (Short & Long Term Disability)
403(b) Plan
Paid Holidays
CME (Continuing Medical Education)
Company
Piedmont Health Services Inc
We provide medical and social services while helping seniors live at home.
501-1000 employees
H1B Sponsorship
Piedmont Health Services Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
Funding
Current Stage
Late StageLeadership Team
Adrian Mancheno
Chief Medical Officer
Jamal Jones
Chief Administrative Officer
Company data provided by crunchbase