Axelon Services Corporation · 2 days ago
Escrow Support Processor
Axelon Services Corporation is seeking an Escrow Support Processor for a hybrid position requiring in-office work in Florida or Texas. The role involves centralized clerical processing of documents related to residential escrows, ensuring quality control standards are met while managing various escrow support functions.
ConsultingProject ManagementRecruitingStaffing Agency
Responsibilities
Ensure candidates are local to at least one of the areas listed:
Schedule TBD, subject to change depending on business needs
Manager will meet with worker monthly to review production numbers and train on new tasks
Candidate starts with 2 assigned processes/tasks, eventually building up to 15 processes once they have mastered previous tasks
Ability to work Pacific hours - 6:00 am to 6:00 pm PST
Overtime may be required depending on business need and/or risk
Provides centralized clerical processing of all documents connected with the initiation or closing of residential escrows, relieving branches of high-volume processes
Communicates information and instructions to escrow branches and occasionally customers
Primary role is to scan/image escrow-related documents to ensure history is archived and vital records are protected and meet quality control standards
Receipt in Lender/Buyer Funds, work closely with Escrow to provide in-office support, fulfilling prior to doc conditions, manage HOA demands, and process remediation and escrow support functions on a national level
This is a high volume, production role consisting of 6.5 hours daily processing
Tasks are repetitive and not customer-facing
Qualification
Required
Ensure candidates are local to at least one of the areas listed: Jacksonville, Orlando, Austin, San Antonio
Ability to work Pacific hours - 6:00 am to 6:00 pm PST
Overtime may be required depending on business need and/or risk
Provides centralized clerical processing of all documents connected with the initiation or closing of residential escrows
Communicates information and instructions to escrow branches and occasionally customers
Primary role is to scan/image escrow-related documents to ensure history is archived and vital records are protected and meet quality control standards
Receipt in Lender/Buyer Funds, work closely with Escrow to provide in-office support, fulfilling prior to doc conditions, manage HOA demands, and process remediation and escrow support functions on a national level
Top desired skills: Self-starter, problem solver, team-oriented, detail-oriented, not afraid of pressure and change
This is a high volume, production role consisting of 6.5 hours daily processing
Tasks are repetitive and not customer-facing
5 years related experience
Strong customer service skills
Competent with Microsoft Office
Experience with industry programs such as DataTrace and DateTree
High School diploma or equivalent