Risk Strategies Company · 5 hours ago
Claims Manager
Risk Strategies Company is the 9th largest privately held U.S. brokerage firm offering comprehensive risk management advice, insurance and reinsurance placement. The Claims Manager will handle all insurance claim matters presented by clients and manage the operations of the Claims Department staff.
Responsibilities
Setup and submit new claims to insurance carrier and place on follow-up activity diary, review and verify coverage, notify Account Executives on any coverage issues and new claim, request claims documentation to substantiate loss, inspect large losses when necessary, advise Account Executives, Producers and Management with status and settlements
Review lawsuits submitted by clients prior to filing with carriers
Advocate for client on coverage issues: Reservation of Rights, Disclaimer and Denial Letters
Oversee daily activities of Claims Department direct reports
Conduct performance evaluations and provide guidance and training for department personnel. Audit claim department personnel’s claim files to ensure compliance with industry standards and internal workflows set by National Director of Claims
Conduct and/or attend client claim reviews as requested by client
Meet with other team leaders to discuss claim needs, performance and implement changes
Assess, analyze and implement changes in procedure/processes within the department in order to better serve the growing clientele and their specific needs
Oversee and assist on claim issues within the department; including but not limited to: Denial Rebuttals, Coverage Issues, E/O issues that arise or large claim assistance
Manage department individuals including issues with department personnel, training needs, discipline of employees
Create and cultivate a positive work environment for all employees
Manage department absence schedules keeping in mind no loss in service shall occur
Qualification
Required
Valid P&C Brokers license
10+ year of hands on multi-line claims handling experience
Minimum of 3+ years of claims supervisory experience
Advanced knowledge of property/casualty coverage
Demonstrate proficiency in computer applications, esp. Microsoft Office
Client advocacy and negotiation skills
Verbal and written communication skills
Exceptional organization and time-management skills
Benefits
Medical
Dental
Vision
Disability
Life
Retirement savings
Company
Risk Strategies Company
RSC is an insurance brokerage firm that offers employee benefits, consulting, financial, and wealth management solutions. It is a sub-organization of Accession Risk Management Group.
Funding
Current Stage
Late StageTotal Funding
unknown2015-10-07Acquired
Leadership Team
Recent News
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