Product Sales Specialist (Customer Service) jobs in United States
cer-icon
Apply on Employer Site
company-logo

CMI (Central Moloney) · 2 hours ago

Product Sales Specialist (Customer Service)

Central Moloney is a leader in manufacturing distribution transformers and transformer components. The Product Sales Specialist is responsible for entering customer orders, coordinating with IT and customers for approvals, and assisting sales management with customer inquiries.

ElectronicsManufacturing

Responsibilities

Enters customer order information in sales system for contract requirements and product specifications
Review customer specifications and create requests to IT to create programs for required format such as reporting frequency, required customer information, email contacts. Contacts customer for approval changes before releasing to production
Submit requests to IT for customer barcoding, asset numbers, specified data cards, specified decals/system, and drawing approvals for customers
Coordinate test reporting between IT and customers
Review terms and conditions for bids as needed
Review proper submission of RFQs (sales contract bids)
Update quarterly pricing and multi-year contracts in sales system
Prepare purchase orders for order entry
Work with engineering on designs for product purchase orders and blanket contracts
Receive all approval drawings from engineering and forward to customer's engineering contact for approval or if incorrect, work with engineering for a correction/revision and send back for approval. Once final approval is given, remove approval hold and release to production
Assist sales management with fielding customer calls on status updates, contract questions and quotes

Qualification

Sales support experienceMS ExcelCustomer service experienceOrganizational skillsCommunication skills

Required

High school diploma or equivalent required
Ability to read and retain detailed information from sales contracts
Strong organizational skills and ability to multi-task
Excellent computer skills with advanced knowledge of MS Excel
Experience with customer portals and order tracking systems
Customer service/relationship experience
Dedication to providing great customer service
Strong communication skills with ability to compose formal responses to customers via letter writing and email

Preferred

1-3 years prior sales support experience preferred

Benefits

Medical
Dental
Life
401k
Vacation Pay

Company

CMI (Central Moloney)

twittertwitter
company-logo
For nearly 80 years, CMI has led the transformer industry with innovative products to improve the quality and reliability of electrical power equipment.

Funding

Current Stage
Late Stage
Total Funding
unknown
2023-10-27Acquired

Leadership Team

C
Chris Hart
President/CEO
linkedin
Company data provided by crunchbase