KSB US · 1 day ago
Application Engineer
Port Arthur, TX
Full-time
Onsite
Entry Level
1+ years expKSB US is a leading supplier of pumps and valves, and they are seeking an Application Engineer to manage quotations for pumps, parts, and repair jobs. The role requires strong technical knowledge in pump repair and involves collaboration with various internal teams and end-users to ensure accurate customer quotes and issue resolutions.
Mechanical Or Industrial Engineering
Responsibilities
Provides engineering support for part, pump, and system application issues
Provide technical support and interface for service center and part repairs
Leads Product Field Complaint (PFC) process including driving the resolutions, quality investigations and warranty support
Performs proposal generation for sight unseen engineered part and pump repairs
Review C4C tickets from sales for clear ticket instructions, assign to Inside Sales Associate to begin quoting process
Review scope of work for new parts, part repairs, and pump repairs for technical accuracy. Once approved, it would continue pricing process within Inside Sales department
Continual process of validating the automated quoting tools
Review completed jobs for work with foundry and machine shop to gather all hours, then facilitate the quote process
Assist in time studies across departments to validate quoting tools and to build a quoting library to build standards to save time in quoting process
Validating time in quote and actual job performance results
Facilitate data gathering between different departments from C4C ticket review from Sales, clarification on missing data with sales for customer needs
Qualification
Required
B.S. degree in Mechanical Engineering, Industrial Engineering, Industrial Technology or closely related field
Work experience of 1 year working with centrifugal pump engineering and application
Be familiar with and able to effectively use: All applicable basic MS Office applications
Responsiveness – Sensitivity for urgency and timeliness; ensures efficiency and thoroughness of communications
Time management – Managing one's own time and the time required for projects along with the ability to prioritize tasks required to effectively manage multiple projects simultaneously
Effective Communication – talking to others to convey information effectively one on one and with customers, with the ability to convey information so others understand
Deductive Reasoning – The ability to apply general rules to specific problems to produce sensible/useful answers
Ability to work independently
Develop and maintain knowledge and experiences working with mechanical equipment or auxiliary equipment
Ability and willingness to function in an office environment as well as hands on in a shop and field environment
Preferred
Knowledge of Autodesk (AutoCAD/Inventor)
API 610 knowledge
Benefits
Fair framework conditions for collective wages and pensions
Flexible working time models
Individual training opportunities
The best career prospects
Company
KSB US
KSB US is a member of the KSB family of companies and combines innovative technology and excellent service to provide intelligent solutions.
501-1000 employees
H1B Sponsorship
KSB US has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageCompany data provided by crunchbase