Durham Bulls Baseball Club · 6 hours ago
Ticketing Box Office Intern
Triangle Area
Internship
Onsite
Intern
$10/hr - $10/hrDurham Bulls Baseball Club is seeking a motivated and service-oriented professional to join their Box Office team as a Ticketing Service Intern for the 2025 season. This role focuses on delivering exceptional customer service while supporting ticket operations and sales efforts.
Sports
Responsibilities
Process and service ticket orders using the ticketing system
Assist with season ticket and plan renewals
Establish and maintain professional working relationships with ballpark staff, partners, and clients
Deliver a consistently high level of service and professionalism across all customer interactions
Provide exceptional customer support via phone, email, and in person at the Box Office
Perform additional ticket operations and administrative duties as assigned
Assist with all events held at Durham Bulls Athletic Park
Support general Front Office operations, including hiring events, special events, tarp pulls, and other duties typical of a Minor League Baseball front office
Qualification
Required
Positive attitude with the ability to work effectively in a team-oriented environment
Strong people skills; organized, motivated, detail-oriented, and able to multitask
Excellent verbal and written communication skills
Availability to work a flexible schedule, including evenings, weekends, holidays, and all home events
Comfortable in a fast-paced environment; adaptable to feedback, shifting priorities, and tight deadlines
Ability to occasionally lift up to 20 pounds
Ability to perform physical tasks such as bending, stooping, pushing, and pulling
Close vision and ability to differentiate colors
Ability to use hands for typing and other essential job functions
Ability to work flexible hours, including evenings, weekends, and holidays
Ability to remain focused and productive in noisy, crowded environments with multiple distractions
May require working outdoors in varying and unpredictable weather conditions, including heat, cold, rain, snow, and wind
Preferred
Previous customer service and/or sales experience preferred
Company
Durham Bulls Baseball Club
The most recognized name in Minor League Baseball, the Durham Bulls have played a significant role in the development of the Triangle community since 1902.
Founded in 1902
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Ashley Crabtree
Manager of Corporate Partnerships
Jackson Faerber
Senior Corporate Partnerships Account Executive
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