Deskside Support jobs in United States
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TECEZE · 22 hours ago

Deskside Support

TECEZE is seeking a DSS Coordinator who will serve as the first point of contact for issues raised within the business. The role involves managing incidents, configuring office hardware and software, and providing onsite support at various locations.

ComputerInformation TechnologyNetwork Security
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H1B Sponsor Likelynote
Hiring Manager
Harshik Gajjela
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Responsibilities

Providing the first point of contact for issues that are raised by any area of the business
Collation of full details of any issue reported in order to rectify the problem or to enable other team members to resolve the issue efficiently
Take ownership of incidents and manage them through to resolution
Configuration of office hardware and software
Day to day monitoring of all systems to predict any potential service-affecting issues
Ability to research ideas and concepts in order to source suitable technical solutions or resolve problems
Provide Onsite Support for the clients at various locations

Qualification

SAPTechnical SupportIncident ManagementHardware ConfigurationProblem SolvingCommunication Skills

Required

Providing the first point of contact for issues that are raised by any area of the business
Collation of full details of any issue reported in order to rectify the problem or to enable other team members to resolve the issue efficiently
Take ownership of incidents and manage them through to resolution
Configuration of office hardware and software
Day to day monitoring of all systems to predict any potential service-affecting issues
Ability to research ideas and concepts in order to source suitable technical solutions or resolve problems
Provide Onsite Support for the clients at various locations

Company

TECEZE

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TECEZE offers a full spectrum of Information Technology services.

H1B Sponsorship

TECEZE has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)

Funding

Current Stage
Late Stage

Leadership Team

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Thinesh Siva
Head of Technical Presales
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Company data provided by crunchbase