Public Partnerships | PPL · 21 hours ago
Senior Account Manager
California, United States
Full-time
Onsite
Senior Level, Lead/Staff
$85K/yr - $120K/yr
9+ years expPublic Partnerships LLC is the nation’s largest and most experienced Financial Management Service provider, supporting individuals with disabilities or chronic illnesses. The Senior Account Manager leads strategic growth and client relationship management efforts, ensuring adherence to contractual obligations and driving business development initiatives.
Bookkeeping and PayrollFinancial ServicesHuman ResourcesPaymentsStaffing Agency
Hiring Manager
Carly E
Responsibilities
Preserves client relationships with state agencies, managed care organizations, and other key stakeholders
Recognizes and leverages relationships between clients and stakeholders and other departments
Participates and drives key stakeholder meetings to provide best in class service and problem-solving dialogue on important issues
Responsibility and oversight over community engagement strategies for growth in markets
Executes timely and accurate fulfillment of contractual obligations and solutions to program needs in a consistent manner
Monitors and oversees execution of program service level agreements and contractual or program requirements
Function as subject matter expert on products and share knowledge with client base both internal and external
Drives to reinforce and establish expectations regarding PPL’s standard product offering
Identifies and acts on opportunities for communication on new products to existing and future clients
Directs project requirements and client expectations among functional groups and with clients on a timely and accurate basis
Directs internal project work plans through guidance to support teams’ success on deliverables with project management philosophies to build groundwork for future projects
Coordinates and communicates among multiple functional areas to address problems of high complexity
Engages the team to develop plans and resolve issues through collaboration and execution and consistency in practice
Identifies and meets with prospective clients to share PPL’s capabilities and products and services to best align with prospects’ needs
Leads sales presentations and system demonstrations on behalf of PPL
Directs and coordinates proposal development research, financial analysis to provide product proposal aligned with clients’ requirements
Directs and coordinates proposal development research, financial analysis to provide product proposal aligned with clients’ requirements
Provides leadership mentoring, advice, and guidance to direct reports through indirect or direct supervision
Partners with junior level or newly hired staff for on-the-job exposure to basic daily interactions with clients and practice area for staff development and growth
Ensure staff members understand the full scope of work i.e., day-to-day project priorities, level of effort, and deadlines
Directs all aspects of performance management to ensure staff members are effectively performing responsibilities, delivering on deadlines, and elevating practice area with sound work
Product and provide feedback and mentorship on a consistent basis to promote growth and development
Product and provide feedback and mentorship on a consistent basis to promote growth and development
Product and provide feedback and mentorship on a consistent basis to promote growth and development
Qualification
Required
Excellent client relationship management skills throughout work history
Demonstrated project management and proven execution of projects or efforts
Proven business development and revenue generation expertise
Ability to keep leadership informed about potential market, revenue, products, services, competitors, partners, clients, and opportunities
Champion thought leadership, such as conference presentations, and white papers as needed
Leverage contacts, relationships and competitor intelligence in business and product development leadership
Ability to lead, manage and supervise a team of high-performing business development professionals
Proven knowledge of the local market and competitors to develop the company's unique selling propositions and differentiator
Strong analytical, organizational and presentation skills. Ability to articulate thoughts and build plans to action through excellent oral and written communication skills
Excellent PC skills in Microsoft Office products
Ability to drive with contagious initiative and move daily work forward
Bachelor's degree or 10 years' experience required; Master's degree preferred
9-10 years professional experience required; Supervisory experience required; Demonstrated financial and business management experience required; Knowledge of Medicaid programs and experience with state government required; Experience in long term care and disability services is a plus; Experiencing working within the foster care industry is a plus; Experience in contract negotiations, program management, and business to business sales
Company
Public Partnerships | PPL
PPL is the leading service provider for self-directed care programs.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Deralie Mooney
Tax Manager, Public Partnerships, LLC
Mckenzie Crews
Public Partnership
Company data provided by crunchbase