PFP Services · 6 hours ago
Project Management Lead
The Family Security Plan is seeking a Project Management Lead to oversee the planning, execution, and delivery of high-impact, cross-functional initiatives. This role is critical in establishing project management best practices and ensuring strategic alignment across the business while providing executive visibility into organizational priorities.
Responsibilities
Lead, mentor, and coach a team of Project Managers and Coordinators
Build and maintain standardized PMO processes, templates, governance, and workflows
Oversee project portfolio prioritization and cross-department resource allocation
Partner with senior leadership to ensure alignment between projects and strategic goals
Drive PM reporting, project reviews, and post-implementation evaluations
Establish portfolio intake, gating, KPIs, risk management, and compliance visibility
Develop executive dashboards and scorecards; leverage Earned Value Management and forecasting
Champion continuous improvement and raise project delivery maturity across the enterprise
Direct and manage complex, high-impact projects involving multiple business units
Ensure projects meet scope, schedule, budget, and quality standards
Proactively identify risks, issues, dependencies, and resource gaps
Lead steering committee updates and executive communications for critical initiatives
Strengthen collaboration between business, technical, and operational stakeholders
Evaluate and implement tools, systems, and processes to drive PM efficiency
Maintain operating rhythms (cadence, reviews, retrospectives) and project repositories
Support escalations, change management efforts, and adoption strategies
Qualification
Required
7+ years of progressive project management experience, including 2+ years in a leadership capacity
Proven success managing strategic, cross-functional projects in regulated or compliance-sensitive industries
Bachelor's degree in Business, Project Management, or related field
PMP or CAPM certification required
Preferred
Experience in financial services, insurance, or similar industries
Experience implementing enterprise project management tools and systems
Company
PFP Services
PFP has been providing credit union families and friends with high-quality, affordable insurance protection since 1973 and has grown to serve hundreds of credit unions throughout the country.