Citi · 5 hours ago
Head of NAM Solution Sales – Citi Commercial Banking
New York, NY
Full-time
Onsite
Director/Executive
$250K/yr - $500K/yrCiti is a leading global bank that engages with mid-sized companies through its Commercial Bank division. The Head of NAM Solution Sales will be responsible for establishing a highly effective Services Sales team to drive growth and enhance client relationships across various industries.
BankingFinanceFinancial Services
Responsibilities
Championing the growth of our existing client partnerships closely with the CCB Bankers and wider leadership from Onboarding, Product, Services and Marketing. Core goal is to drive new, profitable business in line with CCB goals and strategy
Develop and execute a client sales strategy that drives increased market share, revenue growth leveraging wallet share and data analytics, and to orientate our sales effort in the direction of the most important opportunities, going wider and deeper for our CCB clients
Support the roll-out of a sales management process that ensures globally consistent usage of our Client Relationship Management platforms and Deal Design best-practice across Cash Management, Trade and Cards origination, that leverages clear R&R’s and disciplined deal management processes
As part of the CCB NAM and Global TTS-CCB Sales leadership, articulate sales priorities and initiatives as aligned with the global and cluster sales goals, and within the boundaries of the CCB target market
Utilize the agreed TTS-CCB scorecard goals to establish and monitor monthly origination, wins, pipeline, and revenue growth KPI’s across in the agreed target market coverage names and overall sales goals
Influence, partner and align with key partners across the organization to meet the ambitious NAM targets
Partner with the CCB NAM Business Development Head to graduate new clients into the Solution Sales organizations
The head of this role will be required to execute the design of the Global Solution Sales and Business Development structure via the following structural components – and hold new responsibilities across Cash Management, Trade and Cards Origination sales goals:
Drive growth with existing clients across all industries – deepen client wallets across Services solution suite
Deepen client wallet through end-to-end solutioning and execution. Drive Data Initiatives and Campaigns for the Acquisition Journey and align earlier engagement with CCB on discussions with wallet opportunities
Technical Expertise and Execution – Concentrated Support for Global Expansion and Product Diversity
Concentrate Ecosystem Mapping and Client Focus with resource alignment for High-Growth Industries, Product Complexity and Global Mandates / Solutions and RFP’s. Support GSS clients (L2’s) in line with account planning and wider opportunity-focus with more complex and unique solutioning needed
Subsidiary and Outbound Flow Capture – Enhance Connectivity for Global Corridor Capture Align Global CCB Corridor Desks with CSG Sales for Complex Deal Structuring and concentrate on the 8 CCB Priority Markets and Related Flow Capture. Agree new standards and targets with CCB Banking on origination partnership for Cash Management products, Trade and Cards
Act as a client advocate in managing the Citi network to ensure best practice sharing, client satisfaction and wider product relevance and commercialization against specific and growing trends of the CCB and TTS partnership
Ensure country sales pipeline management discipline & execution against defined Sales KPI’s for the country – and support RFP & implementation activities where required to help oversee timely revenue ramp up of new business
Drive sales performance across TTS Sales & monitor the Banker-led sales processes and pipeline to help step-in as an escalation point if required to deliver optimal solutions to clients
Introduce Cash, Trade, Cards and Issuer -related origination goals and institute related trainings to ensure all salespeople roles have adequate insight and understanding of solutioning
Ensure consistent, proficient delivery of all sales management reporting and disciplines including account planning, calling intensity and lead generation
Design consistent Scorecards for each Sales Role, along with a set of key performance indicators to ensure we are measuring key aspects of our business to identify progress on an ongoing basis
Ensure that our upstream sales process (prospecting, origination, deal design, among other) supports a world class onboarding experience for existing Commercial Bank clients
Work in partnership with marketing to leverage previous TTS-sales best-practices and institute deeper, more comprehensive alignment on industry events, proprietary events and with internal channel and network socialization (CCB EDGE, Seismic, etc)
Qualification
Required
An experienced strategic leader who has strong communication and interpersonal skills and can create great client impact
An influential executive that helps us drive our Services growth agenda for CCB through a world class sales process and sales management governance
A disciplined approach to sales management and ideally relevant experience in Treasury & Trade Solutions and the Commercial Bank segment – with a proven ability to spot and develop opportunities to build alliances and partnerships to drive innovative solutions
Manage and coordinate the complexities of multiple geographies, while leading a team of professionals, to strengthen and ease the knowledge, insight and differentiators about the NAM region
Help to manage significant exposure to senior stakeholders, influencing strategic thinking and direction – with a strong pathway to further Services and CCB leadership opportunities
Leverage experience with building teams through attracting new talent, coaching and mentoring, and upskill the team with the required traits to continually sell Citi differentiation in NAM
Deep, broad and diverse functional experience (i.e. marketing, credit, product development, analytics) with a strong track record of driving business innovation and leveraging management information and data analytics to drive results
Extensive and relevant experience senior leadership in leading and managing teams
Extensive direct people management experience
An accomplished Business Manager who understands well the Services (TTS) value proposition
Proven track record of successfully managing a large and complex business
Strong communication and interpersonal skills to deal internally and with clients of large global organizations with multiple wallets in multiple locations
Strong and demonstrated leadership skills managing a diverse team with the ability to motivate and influence and foster innovation
Superior problem analysis/solving, analytical, interpersonal and teamwork skills
Proven track record on delivering results, recognized for his or her execution skills
Exceptional understanding of Trade and Cash products
Experience in and understanding of new technology developments, their applications and how those enable product delivery at the highest level for our clients
Experience or understanding of e-commerce solution capabilities and their advantages
Undergraduate Degree, MBA preferred
Exceptional leadership and management skills
Exceptional strategic planning and analytical skills; ability to conceptualize and execute on the vision
High level of personal integrity and interest in building the business in the region
Ability to work with multiple organizations and stakeholders, including Senior Management
Competent in allocating resources across multiple priorities with varying levels of complexity
Benefits
Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
Company
Citi
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Founded in 1812
10001+ employees
H1B Sponsorship
Citi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (1386)
2024 (849)
2023 (1375)
2022 (1117)
2021 (876)
2020 (901)
Funding
Current Stage
Late StageLeadership Team
James Monahan
Managing Director / Global Head of Asset Servicing
Naveed Sultan
Managing Director, Chairman, Institutional Clients Group
Recent News
2026-01-20
2026-01-15
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