Virtua Health · 1 day ago
Clerical Assistant, Oncology, Full Time, Voorhees
Virtua Health is a healthcare organization seeking a Clerical Assistant to provide secretarial and administrative support in a medical environment. The role involves greeting patients, managing appointments, handling correspondence, and maintaining documentation and office equipment.
Health Care
Responsibilities
Greets patients and other visitors. Maintains patient flow. Addresses and resolves routine inquiries
Screens and handles any calls and/or correspondence for requests for materials, records, patient appointment, ensuring HIPPA guidelines are followed
Sorts and distributes mail
Performs general registration and billing, obtaining pre-certifications, verifying appropriate coding, insurance, co-pays, medical records, and referrals
Acts as a liaison with Patient Accounting and/or Physician billing services as required to clarify billing and charge issues
Produces, processes and maintains required documentation and reports such as productivity/utilization, medical records, customer surveys, audits, financial reports, staff certifications/licenses
Schedules management appointments, meetings, conferences. Prepares meeting minutes and memos. May maintain calendars/itinerary for management personnel as requested
Assists in orienting new office staff; participates in performance improvement initiatives; coordinates and maintains support personnel schedules
May lead work of other clerical or administrative support personnel on a project basis, as assigned, or as necessary to ensure smooth office work flow
Maintains office equipment (copier, fax, etc.), ensures par levels of office supplies and maintains disposition of clinical materials as required by regulatory agencies
Qualification
Required
Proficiency in using computers (data entry, word processing, report production)
Working knowledge of medical terminology
Excellent communication skills (verbal-written-listening) in order to interact with patients, medical staff and other internal/external clientele
Strong organizational skills ability to use sound judgment to prioritize duties
Familiarity with department policies and procedures or ability to quickly learn and operate within those parameters
High School diploma or G.E.D
Preferred
One year experience in a medical setting preferred
Associate's Degree in Medical Secretarial Science preferred
Company
Virtua Health
Virtua provides innovative outreach programs that address social challenges affecting health.
Funding
Current Stage
Late StageRecent News
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