MMD GROUP · 5 hours ago
Sr. System Engineer
Chicago, IL
Contract
Onsite
Senior Level
$30/hr - $80/hrMMD Services, Inc is a global technology-driven organization recognized for its cutting-edge platforms and commitment to operational excellence. They are currently seeking a Systems Engineer to join their dynamic team, primarily focused on providing first-line support to both internal and external users to ensure exceptional experiences.
ManufacturingMineralMiningSupply Chain ManagementTraining
Responsibilities
Responsible for identifying, diagnosing, and resolving technical issues, while managing and monitoring incident response, change management, and recovery procedures
Collaborate closely with global and local teams, other infrastructure groups, and IT business partners to maintain seamless operations
Manage relationships with external vendors and coordinate technical support when needed
Deploy, manage, and document a wide range of systems, applications, and devices, using ServiceNow (or similar) for reporting and ticket tracking
Maintain flexibility to adjust work hours as needed and adapt quickly to evolving business priorities
Maintain, troubleshoot, and engineer Microsoft Intune Solutions for end user device management, including device enrollment, email-to-user association issues, application deployment, configuration issues, and conditional access
Qualification
Required
Bachelor's degree in Computer Science or related field preferred (or equivalent experience)
Hands-on experience in technical support, vendor coordination, or field technician roles
Strong understanding of systems, network, and infrastructure operations
In-depth knowledge of Microsoft Intune
Experience troubleshooting issues related to network, storage, and databases
Experience diagnosing and resolving hardware issues involving desktops, laptops, peripherals, and mobile devices to ensure minimal downtime
Excellent communication, analytical, and problem-solving skills with meticulous documentation habits
Ability to work independently and collaboratively in a fast-paced environment
Must be able to pass standard background checks
Company
MMD GROUP
MMD (Mining Machinery Developments) is a world leader in the design, manufacturing and supply of mineral sizing technology and associated equipment, serving the mining, quarrying and recycling industries.
Founded in 1978
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase