Student Financial Services Representative - Student Financial Services jobs in United States
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Washington University School of Medicine in St. Louis · 4 hours ago

Student Financial Services Representative - Student Financial Services

Washington University School of Medicine in St. Louis is looking for a Student Financial Services Representative. This role is designed to deliver student financial services to students, parents, and other customers by providing accurate information regarding financial aid and billing, and assisting with various financial services tasks.

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Responsibilities

Assists students and parents with up-to-date, accurate and complete information regarding financial aid and billing related questions and transactions, signing of documents and scheduling appointments for Student Financial Services Counselors
Ensure continuity of federal work-study on-line job information
Manage correspondence from federal work study email account
Plan and organize federal work-study information provided to campus partners
Assist as needed with monthly Federal Work Study Audit process including monitoring financial aid award reports for award changes
Opening and closing of SFS Service Center
Balance and reconcile daily transactions
SFS Refund check processing
Assistance with student service activities related to account inquiries, billing adjustments, financial arrangements and federal financial records

Qualification

Microsoft OfficePayment ProcessingCash HandlingPowerFAIDSCustomer ServiceDeadline ManagementMicrosoft ExcelMicrosoft WordPrioritizationSelf-OrganizationSound JudgmentCommunicationConfidentialityDetail-OrientedTeamwork

Required

High school diploma or equivalent high school certification or combination of education and/or experience
Office Environment (3 Years)
Microsoft Office, Payment Processing
Cash handling experience in a business setting

Preferred

Experience with PowerFAIDS
Experience in a banking environment
Ability to work well in a high volume environment
Communication, Confidentiality, Customer Service, Deadline Management, Detail-Oriented, Microsoft Excel, Microsoft Word, Prioritization, Self-Organization (Business), Sound Judgment, Teamwork

Benefits

Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
We offer 4 weeks of caregiver leave to bond with your new child.
Family care resources are also available for your continued childcare needs.
Need adult care? We’ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

Company

Washington University School of Medicine in St. Louis

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WashU Medicine is a leader in improving human health throughout the world.

Funding

Current Stage
Late Stage
Total Funding
$381M
Key Investors
National Human Genome Research InstituteNational Cancer InstituteNational Institutes of Health
2025-01-21Grant
2024-12-16Grant· $10.8M
2023-05-11Grant· $22.5M

Leadership Team

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Camilo Molina
Director of Spinal Deformity and Spinal Oncology
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Charbel Khoury
Assistant Professor Of Medicine
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