3D Barrier Bags Inc™ · 1 day ago
Sales & Customer Service Associate
Orlando, FL
Full-time
Onsite
Entry Level
$17/hr - $17/hr
1+ years exp3D Barrier Bags inc is seeking a Sales & Customer Service Associate to support businesses with their packaging needs. This role involves processing quotes and orders, coordinating logistics, and ensuring excellent customer service as the first point of contact.
Industrial ManufacturingManufacturingPackaging Services
Responsibilities
Communicating with customers on the phone and via email
Customer Centric
Problem Solving
Process quotes and orders
Proficiency in Microsoft Office Suite
Familiarization with Windows computers
Able to work as a team and individually
Work directly with other departments
Willingness to learn
Basic mathematical understanding
Coordinate logistics for outbound shipments, including creating labels for small parcel and pallet freight
Communicate with carriers, schedule pickups, and track shipments as needed
Assist with preparing job sheets and ensuring production deadlines align with shipping timelines
Qualification
Required
Minimum 1 year of customer service experience
Proficiency with Windows PC applications, Microsoft Office, and internet use
High school diploma or GED required; some college preferred
Strong written and verbal communication skills
Reliable, punctual, and able to meet work expectations
Communicating with customers on the phone and via email
Customer Centric
Problem Solving
Process quotes and orders
Proficiency in Microsoft Office Suite
Familiarization with Windows computers
Able to work as a team and individually
Work directly with other departments
Willingness to learn
Basic mathematical understanding
Coordinate logistics for outbound shipments, including creating labels for small parcel and pallet freight
Communicate with carriers, schedule pickups, and track shipments as needed
Assist with preparing job sheets and ensuring production deadlines align with shipping timelines
Ability to take a proactive approach to overcome challenges and achieve results
Self-driven and confident decision maker
Comfortable with using computers including e-mail and a specifically designed customized database system
Good communication skills
Ability to cope in a fast-moving environment
Good numeracy and literacy skills
Accuracy of inputting information
Organized and ability to multi-task
Excellent attention to detail
Technically minded
Keen and able to learn
Result orientated and confident
Ability to approach problems in a systematic fashion
Keen to understand product base and systems procedures
Understanding of excellent customer service looks like
Ability to prioritize and organize work and the work of others in order to make the most efficient use of time available
Preferred
some college preferred
Benefits
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Company
3D Barrier Bags Inc™
3D Barrier Bags Inc™ is an ISO 9001:2015 accredited manufacturer of customized Aluminum Vapor Barrier Bags and Liners with facilities in Orlando, FL and Chandler, AZ.
11-50 employees
Funding
Current Stage
Early StageRecent News
Phoenix Business Journal
2024-12-16
Company data provided by crunchbase