TD · 5 hours ago
Team Manager II, USCC- TD Card Services
United States
Full-time
Remote
Mid Level
$29.75/hr - $47.75/hrTD Bank is one of the world's leading global financial institutions, and they are seeking a Team Manager II for their USCC division. This role involves managing a team of service/sales representatives, providing leadership, direction, and ensuring efficient operations to deliver exceptional customer service.
BankingFinanceFinancial ServicesWealth Management
Responsibilities
Manage a team of service/sales representatives
Provide overall direction, corporate vision and communication to assigned Colleagues in the Contact Center
Provide day to day team leadership and work direction
Ensure effective and efficient operations
Raise the bar on providing Legendary Service to our Customers
Lead, develop, coach and motivate Colleagues to achieve personal/team production goals and professional/personal development objectives
Qualification
Required
Experience managing a team of service/sales representatives
Ability to provide overall direction, corporate vision, and communication to assigned colleagues
Proven leadership skills to lead, develop, coach, and motivate colleagues
Strong focus on achieving personal/team production goals and professional/personal development objectives
Commitment to delivering legendary customer experiences
Ability to ensure effective and efficient operations in a contact center environment
Benefits
Health and well-being benefits
Savings and retirement programs
Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
Banking benefits and discounts
Career development
Reward and recognition
Company
The Toronto-Dominion Bank & its subsidiaries are collectively known as TD Bank Group (TD).
Founded in 1852
10001+ employees
H1B Sponsorship
TD has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$65MKey Investors
U.S. Department of the Treasury
2023-10-03Grant· $65M
Leadership Team
Brian Jacobson
Chief of Staff to the CEO, TD Bank, America's Most Convenient Bank
F
Foster Glenn
Senior Vice President Technology and Data Risk Management
Recent News
2026-01-24
2026-01-24
Company data provided by crunchbase