MFS Investment Management · 6 hours ago
Senior Receptionist
Boston
Full-time
Hybrid
Mid, Senior Level
$54K/yr - $78K/yr
1+ years expMFS Investment Management is a company that values a collaborative culture and prioritizes community care. The Senior Receptionist serves as the first point of contact for clients and guests, ensuring a professional experience and effectively managing reception and administrative tasks.
EducationHigher EducationVenture Capital
No H1B
Responsibilities
Greet clients, guests, and employees with professionalism and warmth, ensuring a positive first impression
Swiftly and efficiently resolve unforeseen issues related to guest visits such as schedule conflicts, unexpected absences, overbooked rooms, miscommunication about visitor arrival times, etc. Independently resolve issues such that executive guests are unaware of difficulties and maintain a positive impression of the smoothness and professionalism of MFS operations
Responsible for scheduling meeting rooms, coordinating events and luncheons. Maintains active awareness of all meetings taking place and resolves any scheduling issues that arise
Ensure the reception area and conference rooms are always presentation-ready, creating a welcoming and professional environment
Act as a liaison between clients, guests, and internal teams, always ensuring excellent communication and service
Enters guest and visitor information into building security system to ensure smooth access. Ensure that guests are directed to proper floors and resolve logistical questions
Provide day-to-day administrative support to the executive assistant team, including retrieving meals for executives, placing and receiving catering orders for meetings and events, setting up and cleanup of internal meals, and making deliveries to internal employees
Sort and distributes incoming mail, handles overnight shipping requirements, accepts all deliveries and arranges for courier services
Assists, as needed, on special projects and assumes additional responsibilities as requested
Manages parking garage validations, reconciles invoices and resolves discrepancies
Process invoices, expense reports in Concur, and other financial records related to office operations
Coordinate with building management and vendors to address maintenance and operational needs
Monitor and restock office, kitchen, and reception supplies
Qualification
Required
Minimum 1-2 years of experience in a receptionist, administrative, or customer-facing role, preferably within the financial services industry
Experience in supporting C-suite executives or working in a corporate environment is a plus
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), familiarity with office management software, and relevant business knowledge
Excellent verbal and written communication skills with a professional demeanor
Exceptional organizational skills and attention to detail
Is highly responsible, resourceful, savvy and thrives in a collaborative and highly dynamic environment
Flexible, and maintains a positive energetic attitude and excellent work ethic
Ability to use high levels of diplomacy, tact and courtesy to provide superb customer service to visitors. Interacts with clients, executive leadership and high-profile guests
Ability to multitask, prioritize, and manage time effectively
High level of discretion in handling sensitive and confidential information
Preferred
Customer Service Orientation - Demonstrated commitment to delivering exceptional service and ensuring positive experiences for clients, guests, and colleagues
Interpersonal Skills – Demonstrated ability to build positive relationships and communicate effectively with diverse individuals at all organizational levels
Professionalism – Consistently exhibits a polished, respectful demeanor and maintains high standards of conduct in all interactions
Problem-Solving – Proven track record of identifying issues and implementing effective solutions in fast-paced dynamic environments
Adaptability – Thrives in changing circumstances, quickly adjusts to new priorities, and remains effective under pressure
Confidentiality – Maintains strict discretion and safeguards sensitive information in accordance with company policies and best practices
Benefits
MFS contributes an amount equal to 15% of your base salary to your retirement account that is separate from the company -sponsored 401(k)
Education Assistance: MFS contributes $100 monthly up to $10,000 lifetime maximum directly to loan provider
Education Assistance: Tuition reimbursement up to $8,000 annually
Education Assistance: Access to discounted tutors and college coaches
Generous time off and fully paid leaves including 20-weeks for maternity, 12-weeks for parental and caregiver leaves
Choice of medical and dental plans and an and an employer contribution into the Health Savings Account
Tax deferred commuter benefits & flexible spending accounts (medical & dependent care)
Wellness Programs: Robust wellness webinars, employee assistance program with a focus on mental health, subsidized fitness benefit via Wellhub (formerly Gympass), where you can workout at gyms, studios and boutique fitness locations near you, join virtual personal training sessions and access a wide variety of well-being apps
Company
MFS Investment Management
Massachusetts Financial Services Company is a privately owned investment manager. The firm also provides retirement planning, college It is a sub-organization of Sun Life U.S..
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown1982-01-01Acquired
Leadership Team
Barnaby Weiner
Head of Sustainability and Stewardship
Recent News
Company data provided by crunchbase