Redwood Software · 11 hours ago
Customer Account Manager
United States
Full-time
Remote
Mid, Senior LevelRedwood Software is a leader in full stack automation fabric solutions for mission-critical business processes. The Customer Account Manager is responsible for driving revenue growth by building and managing strategic accounts, developing long-term client relationships, and focusing on new business development as well as up-selling and cross-selling to existing clients.
Enterprise SoftwareSoftwareWeb Development
Responsibilities
Implement sales tactics to achieve corporate revenue/profit goals aligned with Redwood’s expansion strategy
Grow businesses with new and existing key customers maintaining long term relationships with accounts and maximizing cross-sales opportunities
Develop in-depth understanding of the client’s business, strategy, goals, pain points, challenges, market and value chain to drive customer-centric opportunities within key accounts
Position Redwood as a business partner to address client goals within Digital, Business & Technology transformation areas, leveraging a consultative and value-driven selling approach
Foster strong relationships with key client stakeholders, leveraging tactics to identify, engage, and maintain conversations that generate and drive deals through the sales process
Demonstrate strong executive presence, networking and relationship building skills with top management of organizations of multiple levels to generate new opportunities
Create proposals and negotiate deals, maintain an accurate pipeline of deals and reporting dashboard up to date
Act as the key interface (account management) between the customer and all relevant service delivery areas (pre-sales, delivery, finance, etc.)
Help identify & manage risks within client engagements and solve conflicts coordinating actions across multiple stakeholders and departments as needed
Be a reliable individual contributor and a great team player with a strong work ethic and openness for diversity
Execute presence and C-level/top-management relationship building skills that resulted in strong sales results from existing networks
Qualification
Required
Experience in Business-to-Business and software sales background
Proven track record in Account Management
Possess initiative, business acumen, confidence, and a competitive attitude
Demonstrated ability to provide solutions and change behavior in support of business goals and objectives
Strong interpersonal skills to include verbal and written communication
Adeptly handling complex and dynamic requirements and deadlines with minimum impact on job responsibilities
Company
Redwood Software
Redwood Software is an international company providing job scheduling, report distribution and SAP solutions.
Founded in 1993
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$382.54MKey Investors
Turn/River Capital
2024-09-10Private Equity
2024-09-10Acquired
2021-05-11Private Equity· $382.54M
Leadership Team
Shak Akhtar
SVP Finance Automation & Customer Experience Officer at Redwood Software
Lizzie McPhillips
Chief People Officer
Recent News
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