Facebook · 18 hours ago
Senior System Support Administrator
Dallas, Texas
Full-time
Onsite
Senior Level
6+ years expCompanion Data Services provides leading IT solutions and managed services. The Senior System Support Administrator will provide system/production support and monitoring for applications, batch cycles, releases, and installations while collaborating with teams to ensure specifications are met and issues are resolved.
Computer Software
Responsibilities
Perform/Support installation, configuration, administration, implementation, scheduling and/or tuning/modification of applications. Provide support for moderate to complex system/production performance concerns. Collaborate with various internal groups and external vendors to ensure all specifications are met and problems are resolved as they arise
Assist in analysis of problems/issues. Perform corrective actions whenever possible to fix applications that end abnormally and/or notify technical support for resolution. Communicate with applications on-call persons to repair applications that ended abnormally. Consult with senior level peers on projects of greater complexity
Evaluate system performance in real-time as well as via reports for release related issues. Monitor and report on scheduled batch and online applications for successful/unsuccessful execution. Review all abnormal results/issues to production processing from previous cycles and verify that they have been logged/resolved. May run necessary system backups
Verify Production and Test environments are up and functioning properly. Perform testing responsibilities as need. Review and/or create documentation for accuracy, future problems, and company standards
Participate in work sessions and walkthroughs for quality and production implementations, releases, data conversion projects and/or disaster recovery exercises. Attend implementation meetings to determine impact to system availability and assignment of team resources for these implementations
Look for improvement opportunities in the cycles and in procedures. May create new programs to automate the release process where possible. Assist and provide recommendations in applications enhancement projects
Qualification
Required
Bachelor's in a job-related field
Associates degree plus an extra 2 years job related work experience for a total of 6 years of required work experience (see 'required work experience')
8 total years required work experience
4 years of technical experience with systems analysis, design, and/or programming experience or other job-related IT experience
Comprehends data storage techniques, database philosophy, database management, and programming techniques
Strong understanding of the requirements for maintaining production systems and the effect of program changes
Understands how to use structured techniques in new program development
Strong understanding of development, quality assurance, and integration methodologies
Strong communication and interpersonal skills
Able to work well under pressure and as part of a team
Pays attention to detail
Strong knowledge of relevant operating systems, programming languages, and/or development/productivity tools and their usage in the company
Preferred
Strong hands-on experience with Medicare Fiscal Intermediary Standard System (FISS) or Multi-Carrier System (MCS) System
Prior hands-on experience with IBM Tivoli Workload Scheduler
Benefits
Subsidized health plans, dental and vision coverage
401k retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
On-site cafeterias and fitness centers in major locations
Education Assistance
Service Recognition
National discounts to movies, theaters, zoos, theme parks and more
Company
The Facebook company is now Meta. Meta builds technologies that help people connect, find communities, and grow businesses.
10001+ employees
H1B Sponsorship
Facebook has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (942)
2021 (5811)
2020 (4476)
Funding
Current Stage
Late StageLeadership Team
Arunava Chatterjee
Executive Director of Ghost Black Operations & CEO & CTO
Shubhra Gupta
CEO
Recent News
Business Live
2025-11-03
2025-11-01
Company data provided by crunchbase