Arctic Wolf · 4 hours ago
Senior Sales Engineer - Customer Success
Eden Prairie, MN, USA
Full-time
Onsite
Senior Level
5+ years expArctic Wolf is a leading company in the cybersecurity landscape, dedicated to redefining security operations. They are seeking a Senior Sales Engineer, Customer Success to work alongside Customer Success Managers and Security Services to support and demonstrate the business value of Arctic Wolf Solutions to customers.
Cyber SecurityInformation TechnologyNetwork SecuritySoftware
Responsibilities
Provide technical expertise in the form of presentations, demos, and dialog that educates and drives the Arctic Wolf value proposition for cross-sell and upsell to existing customers
Be an active participant in discovery conversations with existing customers to understand their needs and validate alignment with currently deployed and additional Arctic Wolf solutions
Thoroughly understand and document customer environments including security tooling, network design, authentication, and cloud services
Effectively demonstrate key differentiators by understanding the competitive landscape
Help foster a culture of knowledge sharing by taking lead and being a highly active participant in communication channels such as Slack, team meetings, and broader enablement efforts
Volunteer for and execute upon company or team-wide initiatives such as process improvement, training, content creation, etc
Mentor new hires in a variety of domains including technical knowledge transfer, demo and presentation best practices, and sales processes
Qualification
Required
Minimum of 3 years in a customer-facing role, preferably in a sales engineering capacity or consulting role focused on security solutions
Minimum of 5 years supporting, delivering, or designing enterprise IT systems, security focused systems desired
In depth knowledge of infrastructure components including; Networking, Identity Management, Cloud Services, Virtualization and OS Windows/Linux/Mac
Technical understanding of security tools and strategies. E.g., security frameworks, security operations, incident response, SIEM, XDR, EDR/EPP, IPS/IDS/NDR, etc
Ability to articulate and demonstrate the business application and value of the Arctic Wolf technology to all audiences, ranging from technical to executive-level decision makers
Excellent written, verbal, presentation, time management, and attention to detail
Understanding of the entire sales process from qualification to closure through the channel partner experience, with the ability to manage via SFDC and other tools
Business Application Experience (e.g., Salesforce, M365/Office)
Ability to publicly speak on behalf of Arctic Wolf in larger forums like tradeshows, webinars, channel enablement sessions
Experience in modern application deployment technologies including container and cloud based models
Preferred
CISSP, GCIH, CISA, CISM or other security focused certification(s)
3 years supporting, delivering, or designing enterprise IT systems with a security focus
Demonstrated overachievement consistently in previous sales engineering role(s)
Benefits
Equity for all employees
Flexible time off and paid volunteer days
401k match
Training and career development programs
Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services
Robust Employee Assistance Program (EAP) with mental health services
Fertility support and paid parental leave
Company
Arctic Wolf
Arctic Wolf is a cyber security company that provides cloud-native security operations technology to reduce cyber risks.
1001-5000 employees
H1B Sponsorship
Arctic Wolf has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (1)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$899.2MKey Investors
Blue Owl Capital CorporationViking Global InvestorsFuture Fund
2022-10-06Convertible Note· $401M
2022-01-06Secondary Market
2021-07-13Series F· $150M
Leadership Team
Ian McShane
Vice President of Product Management - Arctic Wolf Labs
Issara Srun
Vice President Sales Engineering
Recent News
2025-12-18
Lightspeed Venture Partners
2025-11-27
Company data provided by crunchbase