Auto Claims Desk Adjuster Hybrid jobs in United States
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Liberty Mutual Insurance · 10 hours ago

Auto Claims Desk Adjuster Hybrid

positionWestborough, MA
timeFull-time
remoteHybrid
seniorityEntry Level
money$50K/yr - $82K/yr
date1+ years exp

Liberty Mutual Insurance is a Fortune 100 company seeking passionate customer service professionals for their Auto Claims Desk Adjuster role. This position involves guiding customers through the auto claims process after accidents, requiring strong organizational and problem-solving skills.

FinanceFinancial ServicesInsurance

Responsibilities

Guide our insureds and claimants through the auto claims process from start to finish
Speak to and engage customers who have just been in an accident and need help

Qualification

Customer serviceCritical thinkingOrganizational skillsTyping skillsMulti-taskingClaims processingOral communicationWritten communicationDecision-makingAdaptability

Required

An engaging, outgoing personality and passion for helping customers
Able to think critically, use resources and seek answers when needed in virtual environment
Excellent oral, written, decision-making and organizational skills
Strong typing and multi-tasking capabilities in a structured paperless work environment
Requires strong working knowledge and ability to utilize multiple systems during training and to handle/process claims
General understanding of overall claim operations and key stakeholders

Preferred

College degree preferred
1-3 years of related customer service experience or applicable insurance knowledge

Benefits

Paid Training & Licensing Included!
Comprehensive benefits
Workplace flexibility
Professional development opportunities
Opportunities provided through our Employee Resource Groups

Company

Liberty Mutual Insurance

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Liberty Mutual Insurance provides a broad range of insurance products and services.
dateFounded in 1912
location
Boston, Massachusetts, USA
people-size10001+ employees
web-link
http://www.libertymutualgroup.com

Funding

Current Stage
Late Stage
Total Funding
$886.84M
2025-09-17Debt Financing· $886.84M

Leadership Team

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Julie Haase
EVP and Chief Financial Officer, Liberty Mutual Insurance
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Joann Gomez
Division Vice President, Risk Management - West Zone
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Company data provided by crunchbase