Senior Client Experience Manager jobs in United States
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Ladders · 4 days ago

Senior Client Experience Manager

positionUnited States
timeFull-time
remoteRemote
senioritySenior Level
money$180K/yr - $195K/yr
date6+ years exp

Ladders is seeking a Senior Client Experience Manager to join a leader in the Healthcare space. This role involves delivering outcomes for customers and stakeholders while collaborating cross-functionally and managing client relationships.

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Growth OpportunitiesbadNo H1Bnote

Responsibilities

Generate new business with digital media agencies and Life Science companies
Build rapport and trust with clients through effective communication
Manage client relationships and stay updated with industry trends
Prepare and present advertising capabilities presentations confidently
Develop strategic account plans for managing brand opportunities
Collaborate with internal teams and mentor junior staff

Qualification

Client-facing experienceHealthcare experienceDigital sales experienceDigital media terminologyPowerPoint presentationsBuilding rapportMentoring junior staffEffective communication

Required

Bachelor's degree required
6+ years of client-facing experience in digital sales or media
Healthcare experience is necessary
Familiarity with digital media terminology
Proficient in creating engaging PowerPoint presentations
Ability to connect with clients in social and professional settings

Benefits

100% Remote work with home office reimbursement
Flexible PTO and 8 company holidays
Monthly reimbursement for cell phone and internet costs
100% Paid 12-week parental leave
Insurance options available for employees and pets
Continuing education reimbursement opportunities
Participation in Employee Resource Groups

Company

Ladders

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Ladders is the home for $100K+ careers
dateFounded in 2003
location
New York, New York, USA
people-size51-200 employees
web-link
http://www.theladders.com

Funding

Current Stage
Growth Stage
Total Funding
$7.25M
Key Investors
Matrix
2004-11-08Series A· $7.25M

Leadership Team

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Marc Cenedella
Founder
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