Taktile · 6 days ago
Lead Solution Engineer
New York Office 
Full-time
Hybrid
Senior Level, Lead/Staff
$200K/yr - $275K/yr
4+ years expTaktile is a company that helps financial institutions make smarter, safer decisions using AI. As a Lead Solutions Engineer, you will take ownership of transforming customers' decisioning infrastructure and lead complex projects to optimize and automate critical business decisions.
Artificial Intelligence (AI)Enterprise Resource Planning (ERP)Software
Responsibilities
You define and translate customers' strategic priorities and problem statements into scalable, high-impact use cases leveraging Taktile during the sales process and throughout the entire customer value journey including adoption, expansion and renewal
You own the end-to-end design and execution of high-stakes proof-of-value projects - bringing together customer data, ML/AI models, and Taktile’s platform to demonstrate long-term strategic ROI
You build technical prototypes and demos leveraging the Taktile platform that simulate production-grade integrations and workflows
You collaborate with partners and customers to design and build solutions in Taktile's Decisioning Platform
You lead proof-of-value projects and can communicate the value opportunity of a full implementation and the corresponding strategic roadmap to senior stakeholders up to C-level executives
You onboard and work with various of our customers' teams (domain experts, product, engineering, data science) to help them solve real-world problems
You understand people and technology, and are proficient and diligent in writing and testing Python code and are committed to providing an excellent experience and fast time to value to Taktile’s customers
You proactively influence Taktile’s product roadmap by translating deep customer insights into scalable product solutions, advocating for long-term platform evolution and identifying untapped opportunities
You will create re-usable collateral, best practices & tools to help scale your knowledge and expertise across the solution engineering function
You lead the discovery for new use cases and implement them on the platform to assess product-solution fit
You provide feedback to our product team and share results of your discovery with go-to-market functions
You help scale the impact of the Solutions function by creating reusable collateral, establishing solution patterns, and mentoring others on customer engagement and technical strategy
Qualification
Required
You know how to build strong customer relationships with stakeholders across different levels of seniority and including both technical stakeholders in an organization (e.g. Principal Engineers, Data Scientists) as well as business stakeholders (e.g. Risk Managers, Credit Analysts)
Python Proficiency: You have 3+ years of hands-on experience writing production Python code
You are curious and customer-centric. You enjoy learning about our customers' and prospects' businesses and helping them solve challenges
You can lead and manage complex customer projects with evolving scope, senior stakeholders, and multiple touch points across the customer lifecycle with Taktile. You bring clarity and structure even in high-stakes or ambiguous situations
You are humble and have a growth mindset, with a willingness to learn new skills and methodologies and bring best practices into our business. You actively drive alignment across Marketing, Sales, Product, Engineering, and Customer Success. You influence decision-making, share context proactively, and lead through collaboration - even under pressure
You are creative and proactive - you're always looking for ways to stand out with customers and prospects
You lead by example and elevate those around you - sharing best practices, mentoring peers, and raising the bar for technical and consultative excellence across the Solutions team
You are open to a hybrid work model and can work from our NYC office at least three days per week
You define and translate customers' strategic priorities and problem statements into scalable, high-impact use cases leveraging Taktile during the sales process and throughout the entire customer value journey including adoption, expansion and renewal
You own the end-to-end design and execution of high-stakes proof-of-value projects - bringing together customer data, ML/AI models, and Taktile's platform to demonstrate long-term strategic ROI. You build technical prototypes and demos leveraging the Taktile platform that simulate production-grade integrations and workflows
You collaborate with partners and customers to design and build solutions in Taktile's Decisioning Platform
You lead proof-of-value projects and can communicate the value opportunity of a full implementation and the corresponding strategic roadmap to senior stakeholders up to C-level executives
You onboard and work with various of our customers' teams (domain experts, product, engineering, data science) to help them solve real-world problems. You understand people and technology, and are proficient and diligent in writing and testing Python code and are committed to providing an excellent experience and fast time to value to Taktile's customers
You proactively influence Taktile's product roadmap by translating deep customer insights into scalable product solutions, advocating for long-term platform evolution and identifying untapped opportunities
You will create re-usable collateral, best practices & tools to help scale your knowledge and expertise across the solution engineering function
You lead the discovery for new use cases and implement them on the platform to assess product-solution fit. You provide feedback to our product team and share results of your discovery with go-to-market functions
You help scale the impact of the Solutions function by creating reusable collateral, establishing solution patterns, and mentoring others on customer engagement and technical strategy
Preferred
Live for Customer Value: You have at least 4-6 years of experience working within Enterprise/'high touch' Solution Engineering, as a technical Customer Success Manager/Engineer in a B2B SaaS company or as (Technical) Senior Consultant
Technical expertise: You have a general understanding of REST APIs (design, integration, authentication)
You have experience building, tuning, or deploying ML models (e.g., scikit-learn, XGBoost, PyTorch, TensorFlow) in production settings
Experience with AI use cases in financial services (e.g. fraud detection, credit scoring, underwriting) is a strong plus
You are comfortable explaining how a model works to both a technical stakeholder such as a CTO and domain experts such as Credit Risk Managers
You have acquired domain expertise in the financial services industry (banking, insurance, capital markets, payments, etc.)
You have experience operating in a technical leadership role—whether by owning strategic accounts, mentoring junior team members, or shaping solution strategy at scale in a high-growth environment
Benefits
Receive a top-of-market equity and cash compensation package
Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes.
Use the equipment of your choice including meaningful home office set-up.
Company
Taktile
Taktile is a software platform that helps users create automated risk management decisions.
51-200 employees
H1B Sponsorship
Taktile has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Growth StageTotal Funding
$78.7MKey Investors
Balderton CapitalIndex Ventures
2025-02-27Series B· $54M
2024-07-10Series A
2022-11-22Series A· $20M
Leadership Team
Maik Taro Wehmeyer
Co-Founder & CEO
Dr. Maximilian Eber
Co-founder & CTO
Recent News
Index Ventures
2026-01-06
Fintech Schweiz Digital Finance News - FintechNewsCH
2025-12-12
Company data provided by crunchbase