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ACT Entertainment · 5 hours ago

Technical Services Intern

Hackensack, NJ, US

Internship

Onsite

Intern

$17.81/hr - $17.81/hr

ACT Entertainment is a company that specializes in providing technical services for the entertainment lighting industry. The Technical Services Internship offers hands-on experience in software and hardware support, allowing interns to assist customers while developing their communication and problem-solving skills.

ElectronicsEventsLightingManufacturing

Responsibilities

Assist with development and maintenance of ACT Academy content and support documentation, including knowledge base articles, FAQs, and troubleshooting guides, to empower customers and improve support efficiency

Assist with testing and quality control of lighting consoles and moving lights for sales and/or demos

Assist in diagnosing software problems

Assisting in performing preventative maintenance and basic repair of lighting consoles and moving lights

Other related duties as assigned by supervisor

Qualification

Lighting designSoftware supportTechnical serviceTroubleshooting methodologiesCustomer serviceSoftwareCommunication skillsAttention to detail

Required

Currently enrolled in an undergraduate or graduate degree in lighting design, entertainment technology, or related field

Strong interest in pursuing a career in software support, technical service, or related field

Excellent communication skills, both verbal and written, with the ability to convey technical information clearly and concisely

Basic understanding of troubleshooting methodologies

Ability to work effectively, both independently and in a team environment, collaborating with colleagues

Eagerness to learn and adapt to the work environment

A customer-focused mindset, with a passion for delivering exceptional customer service and support

Attention to detail

Preferred

Proficiency in common software applications a plus

Company

ACT Entertainment

ACT Entertainment enhances live experiences by discovering, developing, and delivering products that create value for our customers while supporting our products with industry-leading service and education.

Founded in 1993

Hackensack, New Jersey, USA

201-500 employees

https://www.actlighting.com/

Funding

Current Stage

Growth Stage

Total Funding

unknown

2017-10-31Private Equity

Leadership Team

Mario Collazo

CTO

David Johnson

Chief Commercial Officer (CCO)

Recent News

Cyprium Partners Announces New Investment in ACT Lighting, Inc.

2022-01-07

Company data provided by crunchbase