Senior Director - Operations jobs in United States
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Telligen · 5 hours ago

Senior Director - Operations

positionIllinois
timeFull-time
remoteOnsite
seniorityDirector/Executive
money$135K/yr - $150K/yr
date10+ years exp

Telligen is a respected population health management organization seeking an experienced Healthcare Operations Leader to serve as Chief Operating Officer (COO) for a contract with the Illinois Department of Healthcare and Family Services. The role involves overseeing daily operations, managing contract responsibilities, and developing partnerships to ensure client satisfaction and business growth.

Health Care
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Culture & ValuesbadNo H1Bnote

Responsibilities

Oversee daily operations of staff and partners with full operational authority
Lead implementation of all operational contract responsibilities
Collaborate with Finance to manage contract budgets
Serve as a liaison between the client, contract leadership, and corporate management
Ensure timely project execution and client satisfaction
Research and develop new business opportunities aligned with strategic objectives
Stay current on healthcare industry trends, particularly in behavioral health and FQHC settings
Present strategic recommendations to senior management
Develop partnerships with stakeholders, providers, and community leaders
Represent the company at meetings with clients, legislators, and business leaders
Leverage community partnerships to drive results
Hire, train, coach, and evaluate operations directors and managers
Build high-performing teams and foster continuous improvement
Ensure technical accuracy and compliance with HFS requirements
Review and edit contract proposals and documentation
Perform other duties as assigned

Qualification

Healthcare operationsContract managementTeam leadershipBehavioral health experienceIllinois Medicaid programsClinical operationsBachelor's degreeMaster's degreeCommunicationStrategic thinking

Required

Bachelor's degree in healthcare administration, business, management, or related field
10+ years in healthcare operations
10+ years managing professional staff
Strong background in CMHC, FQHC, or similar healthcare delivery settings
Experience with Illinois Medicaid programs
Experience in both clinical and business operations
Proven ability to work in fast-paced, deadline-driven environments
Prior approval by HFS (Illinois Department of Healthcare and Family Services) required
Some contracts may require U.S. Citizenship
Regular and predictable attendance required
Travel: 25% local and overnight travel

Preferred

Master's degree in healthcare administration, business, or public health
Senior operations leadership experience
Knowledge of Illinois Medicaid programs and HFS regulations
Behavioral health service delivery experience

Benefits

100% employee-owned company
Community: We show up - for our clients, our communities and each other. Being a responsible corporate partner is part of who we are.
Ingenuity: We value bold ideas and calculated risks. Innovation thrives when we challenge the status quo and listen to diverse perspectives.
Integrity: We foster a respectful, inclusive, and collaborative environment built on trust and excellence.

Company

Telligen

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Telligen is a trusted partner for U.S. government health agencies.
dateFounded in 1972
location
West Des Moines, Iowa, USA
people-size501-1000 employees
web-link
https://www.telligen.com/

Funding

Current Stage
Late Stage

Leadership Team

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RheaAnn Frost-Clewell
Vice President Finance & Administration/CFO
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Brian Barry
Vice President - Enterprise Solutions & CIO
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Company data provided by crunchbase