ECLARO · 4 hours ago
Leave of Absence Administrator
Paramus, NJ
Contract
Onsite
Entry, Mid Level
$35.71/hr - $35.71/hr
2+ years expECLARO is a leading environmental solutions provider focused on water, waste, and energy services that drive sustainability and resource recovery. They are seeking a Leave of Absence Administrator responsible for the end-to-end administration of employee leaves and time off programs, ensuring compliance with relevant regulations and delivering a high-quality employee experience.
Staffing & Recruiting
Responsibilities
Manage the full leave administration lifecycle, from an employee's initial notice of need for leave through return-to-work
Serve as the primary point of contact for all leave of absence requests via phone, email, HR cases, and service tickets
Coordinate and administer Family and Medical Leave, personal leave, military leave, state and local leaves, ADA accommodations, and Client Caregiver leave in partnership with the third-party leave administrator
Communicate regularly with external leave vendors regarding leave status, earnings for disability calculations, status changes, discrepancies, and issue resolution
Coordinate intermittent and reduced-schedule leave usage with managers and HR Business Partners, including identifying opportunities for ADA or other accommodations
Coordinate the use of paid leave (PTO, mandated paid leave, or other paid programs) with employees and managers
Partner with Employee Health and Safety to ensure Workers' Compensation status and pay information are accurate and current
Review, interpret, and support implementation of new and updated time off policies
Create, maintain, and update standard operating procedures (SOPs), process maps, and employee-facing knowledge resources for all paid time off programs, including: Flexible Time Off (FTO), Vacation, Volunteer Time Off, Paid Safe and Sick Leave
Provide Tier 2 support for time off and absence-related inquiries, escalating complex issues as needed
Maintain HR data integrity by accurately entering and updating employee information in HR systems
Partner with the HRIS team and leave administration vendors to ensure time off plans, leave requirements, and policy changes are properly configured, tested, and integrated within Workday
Participate in global HRIS initiatives, including M&A onboarding, system harmonization, and policy alignment
Ensure compliance with federal, state, and local leave laws, as well as Client policies
Participate in time off and leave audits to ensure compliance, accurate pay, and proper documentation
Ensure compliance with data privacy, audit, and governance standards across all jurisdictions
Preserve strict confidentiality of employee medical documentation and files
Identify and implement process improvements to optimize leave and time off workflows and enhance the employee experience
Develop and deliver training and knowledge-sharing sessions for HR Shared Services, HR Business Partners, and Payroll
Participate in department-wide initiatives, projects, and M&A activities, providing subject matter expertise and operational insight
Build and maintain strong working relationships with Benefits, HRIS, Payroll, Employee Health and Safety, HR Business Partners, managers, and employees
Assist with employee engagement initiatives, reporting, and compliance audits as needed
Qualification
Required
Minimum of two (2) years of progressive experience in leave of absence administration in a high volume work environment
Broad HR knowledge of FMLA regulations, ADA, and other federal/state regulations
Bachelor's degree in Human Resources or related field (or equivalent years of experience)
Strong working knowledge of federal, state, and local leave of absence laws and regulations
Experience administering complex leave and time off programs in a large or multi-jurisdictional organization
Demonstrated ability to partner effectively with third-party administrators and cross-functional HR teams
Experience working with HRIS systems; Workday experience strongly preferred
High attention to detail and commitment to data accuracy and confidentiality
Excellent customer service, communication, and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
Preferred
Experience supporting M&A activities, system harmonization, or global HR initiatives
Background in HR Shared Services or centralized HR operations
Experience with audits, compliance reviews, and process documentation
Benefits
401k Retirement Savings Plan administered by Merrill Lynch
Commuter Check Pretax Commuter Benefits
Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO
Company
ECLARO
ECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.S., Canada and the Philippines.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Nicholas Butcher
QA CTO Label Specialist
Dan Broderick
Chief Delivery Officer
Company data provided by crunchbase