CVS Health · 3 weeks ago
Senior Manager, Agile Practice Management
United States
Full-time
Remote
Mid, Senior Level
$107K/yr - $284K/yr
7+ years expCVS Health is dedicated to building a world of health around individuals, fostering a connected and compassionate health experience. The Senior Manager, Agile Practice Management will lead and develop teams focused on improving provider experience through effective delivery of business process and technology initiatives, while ensuring strategic objectives are met and a culture of continuous improvement is cultivated.
Health CareMedicalPharmaceuticalRetailSales
Responsibilities
Lead enterprise delivery of multiple, highly complex business process and technology initiatives aligned to Provider Experience / Provider NPS program, supporting all lines of business
Drive the end-to-end delivery of Provider Experience / Provider NPS projects, ensuring initiatives are completed on time, within scope, and deliver measurable results
Identify and resolve delivery obstacles and risks, proactively removing barriers to team execution
Monitor performance metrics and use data to optimize processes, improve team productivity, and ensure accountability for outcomes
Collaborate closely with business and technology partners to translate goals into actionable plans and deliverables
Lead process improvements and root cause analysis to ensure sustainable, repeatable execution success
Implement and reinforce best practices to maximize team efficiency and responsiveness
Support team development and engagement, fostering a high-performance culture aligned to execution excellence
Qualification
Required
7–10+ years of professional IT delivery experience
1–3+ years of experience managing direct reports
Experience managing budgets of $1M+
Superior Communication and Facilitation skills, experience preparing and delivering executive-level presentations/materials
Strong execution and delivery skills, with a focus on planning, risk mitigation, and stakeholder engagement
Demonstrated track record of leading teams to deliver complex projects on time and within scope
Mastery of problem-solving, decision-making, and growth mindset principles
Experience with innovation management, emerging technologies, and digital transformation
Proven ability to implement and sustain agile practices in cross-functional teams
Familiarity with additional software delivery methodologies including SAFe and Waterfall
Preferred
Agile (e.g., SM, RTE, SPC), PMP, or equivalent certifications
Benefits
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access
Company
CVS Health
CVS Health is a health solutions company that provides an integrated healthcare services to its members.
10001+ employees
H1B Sponsorship
CVS Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Public CompanyTotal Funding
$4BKey Investors
Michigan Economic Development CorporationStarboard Value
2025-08-15Post Ipo Debt· $4B
2025-07-17Grant· $1.5M
2019-11-25Post Ipo Equity
Leadership Team
David Joyner
President and Chief Executive Officer, CVS Health
Chandra McMahon
SVP & CISO
Recent News
2026-01-25
Company data provided by crunchbase