SDI · 4 hours ago
Client Care Specialist
United States
Full-time
Remote
New Grad, Entry Level
$19/hr - $21/hrSDI is a company that helps essential organizations across North America compete effectively in a challenging global marketplace. The Client Care Specialist will support Purchasing Managers by investigating and resolving issues with clients and suppliers, ensuring smooth communication and timely deliveries.
LogisticsProcurementSupply Chain ManagementSustainability
Responsibilities
Confirm dispatched purchase orders with suppliers
Communicate any purchase order status updates with the client
Create, develop, and maintain daily client purchase order files
Respond to requests concerning shipments in a timely manner
Anticipate problem transactions and collaborate with the customer to come to a solution together
Perform research on any missed/late purchase order deliveries to ensure items are delivered on time
Qualification
Required
High school diploma
Enjoy solving complex problems through working independently or collaborating with your team
Comfortable being in a call-center environment (it's not as fast-paced as a call center role, but you will be on the phone and answering emails consistently throughout the day)
Comfortable with Microsoft Office suite
Benefits
Health insurance (medical, dental and vision).
Training and development opportunities – 2023 winner of the People Accelerator award.
Vacation, wellness days, pet bereavement days and 12 paid holidays.
401K with a company match.
Tuition reimbursement.
Student loan repayment assistance.
Reimbursement for safety shoes.
Discounted tickets to a variety of different vendors.
Company
SDI
SDI – The Digital Supply Chain Company Procurement. Data. Warehouse Management.
Founded in 1971
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
LLR Partners
2011-06-28Private Equity
Leadership Team
Chris Moore
President & CEO
Jeremy Jordan
Chief Operating Officer
Company data provided by crunchbase