Grey Search + Strategy · 7 hours ago
Accounts Receivable Specialist
Edina, MN
Full-time
Onsite
Mid, Senior Level
3+ years expGrey Search + Strategy is a fast-growing, science-backed consumer products business. The Accounts Receivable/Order to Cash Specialist is responsible for managing the end-to-end order-to-cash process, ensuring accurate invoicing and payment application while identifying process improvements as the business scales.
Staffing & Recruiting
Responsibilities
Own the full order-to-cash lifecycle for assigned retail accounts, serving as the primary point of accountability from order intake through cash application
Ensure seamless coordination between order processing, invoicing, and AR activities
Track and analyze recurring issues related to deductions, invoicing accuracy, and payment delays
Identify process gaps, inefficiencies, and opportunities for automation or system enhancements
Support implementation of improvements to order intake, invoicing workflows, and AR processes as the business scales
Receive, review, and process customer orders, primarily through EDI platforms (SPS Commerce), ensuring orders are complete, accurate, and compliant with customer requirements
Enter sales orders into internal systems and maintain ownership of order data from receipt through invoicing
Generate, submit, and manage customer invoices through EDI portals and customer systems
Ensure invoices reflect correct pricing, quantities, terms, and shipment details
Identify, research, and resolve order or invoicing discrepancies to prevent downstream payment and deduction issues
Partner cross-functionally to resolve order-related issues prior to and after invoicing
Apply customer payments to open invoices accurately and timely within the accounting system
Reconcile remittance details, including short pays, partial payments, and unapplied cash
Monitor accounts receivable balances and payment status through retail customer portals rather than traditional outbound collections
Research outstanding balances and determine root causes, such as pending disputes, shortages, compliance violations, or documentation issues
Manage retail deductions, including shortages, chargebacks, compliance fees, and promotional deductions
Create and process credit memos in support of approved deductions or dispute resolutions
Prepare, submit, and track deduction disputes through customer portals, including compiling and maintaining supporting documentation
Provide operational and administrative support to the accounting team as needed
Assist with reconciliations and ad hoc accounting or finance projects
Develop and maintain process documentation and standard operating procedures
Support the scalability of the function, including knowledge transfer, training, and potential oversight of future order processing or AR staff as volume increases
Qualification
Required
3–7 years of experience in order processing, order-to-cash, and/or accounts receivable
Strong experience supporting retail customers and EDI-driven order environments
Hands-on experience with EDI order intake and invoicing (SPS Commerce or similar)
Payment application and cash posting
Deduction and dispute management
Familiarity with accounting systems (QuickBooks or similar preferred)
Comfortable navigating customer portals for invoicing, payment status, and dispute resolution
Highly detail-oriented with strong follow-through
Able to work independently in a lean, fast-growing environment
Preferred
Familiarity with accounting systems (QuickBooks or similar preferred)
Company
Grey Search + Strategy
Grey Search + Strategy provides executive, mid-level and project-based recruiting retainers and strategic consulting for growth-oriented companies nationwide.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Alissa Henriksen
Co-President + Founder
Brett Rose
Associate Recruiting Partner
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