Kforce Inc · 4 hours ago
Desktop Support Technician
Los Angeles, CA
Contract
Onsite
Entry, Mid Level
$24/hr - $26/hr
2+ years expKforce Inc is seeking a skilled and customer-focused Desktop Support Technician to join their onsite IT support team in Panorama City, CA. The role involves providing day-to-day technical support for end users across multiple facilities, ensuring reliable operations, timely incident resolution, and exceptional service.
ConsultingEmploymentFinancial ServicesHuman ResourcesStaffing Agency
Responsibilities
Receive, troubleshoot, and resolve technical issues including system installation, configuration, security fundamentals, printer systems, and third-party software
Deliver high-quality customer service to all computer users, maintaining clear communication on expectations and timelines
Review and assign daily tickets, coordinating incidents, moves/adds/changes, and supporting LAN/WAN environments
Perform installation, maintenance, configuration, and documentation of hardware and software
Maintain and secure inventory of all hardware and software assets
Work independently with general direction from team leads or the Manager
Analyze issues, determine corrective actions, and document resolutions
Follow up with customers after issues are resolved to ensure satisfaction and understanding
Remain sensitive to user frustrations and respond with professionalism at all times
Support day-to-day technical operations across multiple facilities
Resolve incidents and fulfill service requests
Assist with project-related technical tasks and deployments
Qualification
Required
High School diploma or GED required
Minimum 2 years of professional experience in end-user computing and PC/workstation LAN environments
Proficiency with Windows, O365, mobile devices, and the Microsoft Office Suite
Strong customer service and communication skills
Ability to work effectively both independently and as part of a team
Preferred
Associate degree or Bachelor's degree in Computer Science, Information Systems, or related field
Certifications such as Microsoft, A+, or related training
3-5 years of related experience
Technical consulting experience
Experience with ServiceNow
Benefits
Medical/dental/vision insurance
HSA
FSA
401(k)
Life, disability & ADD insurance
Paid time off
Paid sick leave
Company
Kforce Inc
Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services.
1001-5000 employees
H1B Sponsorship
Kforce Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (792)
2024 (667)
2023 (734)
2022 (843)
2021 (1197)
2020 (858)
Funding
Current Stage
Public CompanyTotal Funding
unknown2024-05-20IPO
2014-06-08Acquired
Leadership Team
Aaron Travis
Digital Experience Delivery Director | Kforce Consulting Solutions
Recent News
2025-11-19
2025-11-07
2025-11-04
Company data provided by crunchbase