Inside Sales Supervisor jobs in United States
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Waste Connections · 2 hours ago

Inside Sales Supervisor

position6440-Miami
timeFull-time
remoteOnsite
seniorityMid Level
date3+ years exp

Waste Connections is a leading waste management company, and they are seeking an Inside Sales Supervisor to lead and mentor their Inside Sales professionals. The role involves establishing training protocols, generating revenue through customer retention, and maintaining high levels of customer satisfaction.

Environmental ConsultingEnvironmental EngineeringRecycling

Responsibilities

Lead, mentor, and coach our Inside Sales professionals to maximize their potential
Establish and or refine Coaching and Training Protocol. This would include: Daily, weekly, and monthly training regiments for individual reps as well as the team. Coaching should consist of desk side activity as well as remote listening and performance measurement
Assist in the implementation and ongoing development of the Inside Sales team
Generates revenue by retaining existing customers and executing the Area's Sales & Marketing Plan to achieve revenue goals by sales channel ensuring internal revenue growth through additional services and maintaining profitability on retained accounts
Maintains and reinforces the corporate sales strategy and design with the Retention Team
Handle any escalated customer calls. These calls may include when a customer requests to speak with a Supervisor or with any other customer call
Establishes and maintains a high level of customer satisfaction on all transactions with existing customers. Communicates to and works with the Sales Manager to help resolve unique customer issues/concerns
Maintains an ongoing training, coaching and mentoring program to upgrade the skills of assigned sales personnel and develop their opportunities for promotion, if available
Establishes and maintains an ongoing proactive account retention program, which includes meeting customer retention goals
Regularly meets with customer executives to ensure client needs are met and expectations exceeded

Qualification

Inside Sales experienceCustomer service skillsCommunication skillsOrganizational skillsTerritory management skillsCompetitive spiritEntrepreneurial spiritTime management skillsSelf-motivated

Required

Be self-motivated, competitive, and have an entrepreneurial spirit
Excellent customer service skills
3 years of Inside Sales experience with a proven track record of success is preferred
Bachelor's degree or equivalent experience preferred
Excellent communication, computer, and organizational skills
Must demonstrate excellent time & territory management skills
Must periodically be available outside of normal business hours

Benefits

Medical
Dental
Vision
Flexible spending account
Long term disability
Life insurance
401K retirement
Unlimited opportunities to "Connect with Your Future."

Company

Waste Connections

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Waste Connections is an integrated solid waste services company that provides solid waste collection.
dateFounded in 1997
location
Texas, South Carolina, USA
people-size10001+ employees
web-link
http://www.wasteconnections.com/

Funding

Current Stage
Public Company
Total Funding
$3.71B
2025-05-28Post Ipo Debt· $500M
2024-06-11Post Ipo Debt· $363.5M
2024-02-15Post Ipo Debt· $750M

Leadership Team

M
Mary Whitney
EVP - CFO
linkedin
C
Colin Wittke
Vice President – Sales

Recent News

PR Newswire
WASTE CONNECTIONS REPORTS THIRD QUARTER 2025 RESULTS
2025-10-21
PR Newswire
WASTE CONNECTIONS ANNOUNCES 11.1% INCREASE IN QUARTERLY DIVIDEND
2025-10-21
PR Newswire
FoodCycler® Expands Proven Food Waste Diversion Programs to U.S. Communities
2025-09-24
Company data provided by crunchbase