Russell Tobin · 8 hours ago
Facilities Manager
New York, NY
Full-time
Hybrid
Senior Level
$32/hr - $32/hr
5+ years expRussell Tobin is seeking a Store Maintenance Manager/Facilities Manager to oversee preventive maintenance and repair activities across retail locations. The role involves managing vendor relationships, ensuring compliance with standards, and maintaining operational efficiency in retail environments.
ConsultingHuman ResourcesLegalStaffing Agency
Hiring Manager
Deepanshu Sahu (Dave)
Responsibilities
Manage preventive maintenance and repair programs for assigned store locations in a consistent and cost-effective manner
Act as the primary liaison for all mechanical systems and facilities-related maintenance issues
Conduct periodic site inspections to assess store conditions and validate the quality of maintenance services
Provide after-hours support and follow-up for emergency and high-priority repairs as required
Manage escalated maintenance issues and communicate effectively with Store Maintenance Leadership and Brand Partners
Coordinate with external vendors to ensure timely response, high-quality service, and adherence to Service Level Agreements (SLAs)
Monitor vendor performance using Key Performance Indicators (KPIs) and provide regular feedback, including annual KPI reviews
Identify opportunities to improve vendor responsiveness, reduce repair turnaround time, and control maintenance costs
Review, evaluate, and approve vendor quotes, proposals, and invoices within established approval authority (up to $5,000)
Support the development of annual maintenance budgets, including operating expenses and capital planning
Track budget performance, review forecasts, and provide accurate accrual data in collaboration with Finance teams
Build business cases and cost justifications to obtain internal approvals for repairs, replacements, and capital expenditures
Participate in retail maintenance professional networks to benchmark best practices and stay current on technical trends
Identify opportunities to enhance maintenance processes, cost efficiency, and service delivery across retail locations
Qualification
Required
Associate or Bachelor's degree preferred
Minimum of 5 years of experience in store maintenance, facilities management, or a related field
Strong technical knowledge of mechanical systems, controls, and general facilities maintenance
Highly organized with strong attention to detail and the ability to manage multiple priorities
Excellent verbal and written communication skills
Comfortable working in a fast-paced, flexible environment with occasional after-hours support
Preferred
Strong business judgment and decision-making skills
Proven experience managing vendor relationships and performance
Ability to handle high volumes of work while maintaining accuracy and responsiveness
Working knowledge of Work Order Management systems (ServiceChannel experience preferred)
Proficiency in Microsoft Outlook, Excel, Word, and PowerPoint
Strong interpersonal and stakeholder management skills
Company
Russell Tobin
Russell Tobin is a staffing and recruiting company that provides recruitment and staffing advisory services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
John Woronowich, JD
Vice President - Search, Staffing & Embedded Partnerships
Ashley Steger
Director of Talent Acquisition and People Operations- Embedded Partnerships
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