General Motors · 6 hours ago
Sr Analyst, Recognition and Special Projects
United States
Full-time
Remote
Mid, Senior Level
$106K/yr - $141K/yr
5+ years expGeneral Motors is a leading automotive company committed to innovation and sustainability. They are seeking a Senior Analyst for Recognition and Special Projects to drive the execution and continuous improvement of global recognition programs and special projects, partnering with cross-functional teams and utilizing advanced analytical skills to enhance processes and ensure alignment with strategic objectives.
AutomotiveElectric VehicleInformation ServicesManufacturingTransportation
No H1B
Responsibilities
Serve as the primary contact for employee and leader inquiries, monitoring and responding to emails, Slack posts, and other channels. Triage, assign, and resolve issues related to program participation, catalog orders, and escalations, ensuring timely and accurate guidance
Manage cases in the vendor system for program actions, escalating complex issues to the Program Lead as needed
Maintain the change control process and ensure program documentation—including artifacts, reports, desk procedures, and logs in SharePoint—is current, accessible, and audit-ready
Support ongoing communication and engagement initiatives to sustain high program participation, leveraging feedback mechanisms to identify opportunities for design and process improvements
Oversee daily Workday data feeds to vendor, ensuring accurate and timely transmission of employee data for recognition eligibility and payroll reporting
Troubleshoot and resolve data feed issues (e.g., errors, bulk uploads, employment status changes), collaborating with IT and vendors to analyze root causes and implement solutions
Generate and analyze monthly and ad-hoc reports to monitor program health, performance, and KPIs; share insights with leadership to drive engagement and maintain high participation and engagement
Assess and report on the impact of communication efforts to maximize effectiveness for future campaigns
Conduct quarterly audits of manual processes, payroll reconciliation, and policy compliance; document findings and recommend corrective actions
Ensure all program activities adhere to GM’s recognition governance framework, Delegation of Authority, and related policies; promptly report any observed or suspected policy violations or unethical conduct
Develop and manage detailed project plans for recognition strategy execution and new feature launches, including requirements gathering, stakeholder engagement, process improvement, scheduling, risk management, and progress reporting
Drive vendor implementation activities and deliverables, escalating issues as needed to ensure seamless launches and integrations
Lead regular operations meetings (weekly/monthly) and quarterly business reviews (QBRs) with vendors and stakeholders to address open items, review program health, and discuss enhancements
Support business case development for portfolio planning and the implementation of new recognition initiatives or special projects
Ensure timely and accurate execution of supplier invoices, including shopping cart creation, approvals, and purchase order delivery for points purchases, member services, sales tax, and in-house rewards; maintain compliance with procurement policies
Support annual budgeting by consolidating global spending, tracking headcount changes, and forecasting points utilization, update forecasts monthly with actuals
Track and report program expenditures, actuals, and forecasts for review with leadership and Finance; facilitate quarterly and annual financial reviews, including breakage recoup and Purchasing Power Parity (PPP) assessments
Maintain cost center and vendor/customer records for accurate financial processing and reporting
Proactively seek opportunities to streamline processes, reduce waste, and drive program efficiencies
Support benchmarking and best practice initiatives to enhance program and deliver a best-in-class recognition and awards experience
Qualification
Required
Bachelor's degree (or higher) in a relevant field and 5+ years of progressive experience in related roles
Strong analytical, problem-solving, and project management skills; ability to resolve complex issues, manage multiple priorities, and deliver projects within scope, timeline, and budget
Strong oral and written communication skills (English), skilled in storytelling to convey program impact and present recommendations and influence varied audiences
Ability to collaborate across diverse, cross-functional teams and work with vendors/internal stakeholders to define technical and business requirements
Proficient in MS Office (SharePoint, Word, PowerPoint, Excel)
Detail-oriented, comfortable navigating complex organizations, and adaptable to global time zones as needed
Preferred
PMP certification; prior experience with MS Project, Workday, Power BI and Ariba
Proven success administering recognition and awards programs in a large, complex organizations
Track record of driving process improvements and leading cross-functional initiatives
Demonstrated experience working with vendors and managing contractual obligations, SLAs, and KPIs
Benefits
Medical
Dental
Vision
Health Savings Account
Flexible Spending Accounts
Retirement savings plan
Sickness and accident benefits
Life insurance
Paid vacation & holidays
Tuition assistance programs
Employee assistance program
GM vehicle discounts
Company
General Motors
General Motors is an automotive company that designs, produces, markets, and distributes vehicles and vehicle parts.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$8.51BKey Investors
US Department of Energy
2025-05-05Post Ipo Debt· $2B
2024-10-31Grant· $8M
2024-07-11Grant· $500M
Leadership Team
Mary Barra
Chair and Chief Executive Officer
Tony Cervone
Senior Vice President, Global Communications
Recent News
2026-01-24
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