Intake Specialist jobs in United States
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Ticket Crushers, A Law Corporation · 4 hours ago

Intake Specialist

DeChant Law is a prominent criminal defense firm dedicated to safeguarding clients' rights. The Intake Specialist role is crucial for enhancing client engagement and converting leads into clients, directly contributing to the firm's growth and mission.

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Growth Opportunities

Responsibilities

Lead Intake Operations: Handle and manage all inbound inquiries, setting the stage for client interactions
Client Conversion: Convert leads into signed clients by strategically managing follow-up processes
System Ownership: Manage the intake technology stack, including Lawmatics, establishing streamlined workflows
Build Processes: Develop and evolve the intake systems to accommodate increasing client volume
Performance Metrics: Drive outcomes by achieving key performance indicators such as client sign-ups and case values
Google Reviews: Proactively encourage and capture client reviews to enhance firm reputation
Decision Making: Execute strategic decisions with autonomy, aligning with firm objectives

Qualification

Intake OperationsCRM ToolsClient ConversionDecisive LeadershipClient-First MindsetGrowth Orientation

Required

Background in intake, sales, or receptionist roles; legal experience preferred
Proficiency with CRM tools like Lawmatics, as well as RingCentral and Google Workspace
Strong ability to make decisions and implement changes independently
Demonstrated ability to communicate effectively with potential clients
Comfortable taking ownership and driving improvements based on data

Benefits

Incentive Plan: A generous incentive plan planned for future rollout, tied to conversion-based performance, including number of clients signed, total case value secured, and Google reviews generated.

Company

Ticket Crushers, A Law Corporation

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The experienced attorneys at Ticket Crushers, the Bay Area's premier Traffic and DUI Law Firm represent clients throughout the San Francisco Bay area for Traffic Violations, Criminal Defense, and Driving Under the Influence ("DUI"​) charges.

Funding

Current Stage
Early Stage

Leadership Team

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Christopher D'Anjou
Attorney At Law/Managing Partner
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Stephanie Martinez
Chief Operations Officer
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