Convelio · 5 hours ago
Warehouse Operations Manager
New York
Full-time
Onsite
Senior Level
5+ years expConvelio is a licensed freight forwarding startup specializing in the global shipping and storage of high-end goods. The Warehouse Operations Manager will be responsible for the operational performance and financial results of the site, overseeing storage operations, fine art handling, packing operations, and truck scheduling while ensuring high standards of care and efficiency.
ArtFreight ServiceLogisticsShipping
Responsibilities
Oversee the day-to-day performance of the storage facility, ensuring artworks are stored safely, securely, and in optimal conditions
Manage inbound and outbound movements of artworks, maintaining accurate records and full traceability through the Warehouse / Inventory Management System (WMS / IMS)
Ensure inventory accuracy at all times through robust control processes, regular reconciliations, and continuous improvement of WMS usage
Ensure storage layouts, rack organization, and handling workflows maximize efficiency while maintaining the highest standards of care
Supervise loading and unloading activities, including the safe handling of heavy, oversized, or high-value items
Guarantee the physical security and preservation of artworks while on site and during transport
Oversee all fine art handling and packing operations across the site
Ensure artworks are packed using appropriate methods (including wooden crating and alternative packing solutions) in a manner that is safe, efficient, and timely
Act as the technical authority on packing standards, materials selection, and handling methodologies for fragile, complex, or high-value artworks
Ensure packing operations meet client, insurance, and international transport requirements
Oversee the scheduling and daily utilization of a fleet of 3–5 trucks and their drivers
Optimize routes, schedules, and resource allocation to ensure efficient collections and deliveries across the region
Balance warehouse and on-the-road resource needs to meet service levels and delivery timelines
Coordinate closely with drivers, technicians, and operations teams to resolve scheduling conflicts or last-minute changes
Recruit, manage, motivate, and develop warehouse staff, drivers, and technical teams, target organization to build progressively is ~12 people
Ensure effective workforce planning across storage, packing, and transport operations
Maintain clear and consistent communication with teams, sharing company updates, processes, and operational priorities
Drive training and skills development, ensuring high technical standards and a strong culture of safety and accountability
Act as a key on-site point of contact for clients
Ensure strong experience of all clients physically at the warehouse (e.g., condition reporting, storage visits, photography sessions, prospect warehouse tours)
Identify and implement improvements in storage layouts, packing workflows, handling methodologies, transport planning, and any other factor that can ultimately contribute to the performance of the site
Contribute to the development of operational tools, standards, and performance metrics
Promote a culture of safety, precision, accountability, and continuous improvement across the site
Qualification
Required
Minimum 5 years' experience in warehouse, logistics, or operations management, ideally within fine art or high-value goods logistics
Proven experience managing teams and supervising managers or team leads
Strong technical expertise in fine art handling, packing, crating, and installation
Solid understanding of warehouse operations, inventory accuracy, and WMS / IMS tools
Strong organizational skills with a high level of attention to detail and operational rigor
Client-oriented mindset with experience in high-expectation service environments
Hands-on, solution-oriented approach with strong problem-solving skills
Benefits
An opportunity to be part of a constantly developing and innovative company that is transforming the art logistics industry.
A supportive and dynamic work environment, where your ideas and initiatives are valued.
Competitive salary package commensurate with experience and expertise in art logistics customs clearance.
Continuous learning and development opportunities to enhance your professional growth in the art logistics domain.
Company
Convelio
Convelio is a shipping and logistics company that offers packaging, transportation, freight-forwarding, and delivery services.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$47.06MKey Investors
Acton CapitalGlobal Founders Capital
2022-03-06Series B· $35M
2020-02-04Series A· $9.94M
2019-02-01Seed· $2.12M
Leadership Team
Edouard Gouin
CEO & co-founder
Clément Ouizille
Co Founder
Recent News
2025-04-08
2025-04-04
2023-12-28
Company data provided by crunchbase