Senior Administrative Specialist This position is Exempt from the State of Delaware Merit System jobs in United States
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State of Delaware · 15 hours ago

Senior Administrative Specialist This position is Exempt from the State of Delaware Merit System

The State of Delaware's Department of Health and Social Services (DHSS) is dedicated to improving the quality of life for Delaware citizens. The Senior Administrative Specialist will provide executive level administrative support to the Director of the Division of Services for Aging and Adults with Physical Disabilities, managing schedules, preparing meetings, and overseeing administrative support operations.

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Responsibilities

Serves as a liaison with internal and external contacts, customers, clients, and/or the public to coordinate various activities, respond to inquiries, and provide guidance and consultation on administrative matters
Creates formatted documents, generates and shares presentations, manages schedules, develops and manages spreadsheets, assists in maintaining policies, procedures, guidelines, or training manuals, and maintains information in databases
Delivers excellent customer service in-person, electronically, or by written communication
Applies and explains agency services, laws, rules, regulations, standards, policies, and procedures
Creates and maintains a variety of record-keeping systems or logs to file, track, and retrieve documents or other information and ensures records are maintained in compliance with retention schedules
Assists higher-level staff with decision making and monitoring of key operational/program indicators by collecting/organizing data, preparing reports, supporting performance tracking and dashboard maintenance, or performing related support work
Reviews, processes, and evaluates information for completeness, accuracy, and conformity with applicable laws, rules, and regulations. Resolves discrepancies, deficiencies in information, or other issues
Drafts, manages, and distributes communications and other materials for public and/or internal use
Coordinates administrative elements of projects including tracking timelines, scheduling, documenting progress, and facilitating communication between team members
Uses automated information systems and computer software to enter, update, modify, delete, retrieve, and report on data
Orders and maintains office supplies and equipment
Plans and coordinates meetings, hearings, or conferences and makes travel arrangements
May approve or recommend approval/denial of requests/information within established standards and guidelines
Performs other related duties as required

Qualification

Administrative supportData managementDocument preparationCustomer serviceCommunication skillsTeam collaborationProblem-solvingOrganizational skills

Required

One year of experience in performing administrative specialist work such as composing official documents, drafting and distributing communications or other materials, tracking and resolving issues with workflow, assisting with research, special projects or data/information management, or other similar work in support of administrative, technical, program, and/or office operations
One year of experience in using standard computer software/applications to create documents, develop spreadsheets, or maintain/update databases
One year of experience in collecting, compiling, and evaluating data from multiple sources to prepare reports, letters, or other administrative documents
Six months' experience in providing guidance and consultation to management, customers, and others on administrative matters

Benefits

Comprehensive benefit package

Company

State of Delaware

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The State of Delaware is an Equal Opportunity employer and values a diverse workforce.

Funding

Current Stage
Late Stage

Leadership Team

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Doug Rainey
Publisher and Chief Content Officer
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Gerald Nagyiski
Chief Safety Officer
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