NuStar Technologies · 9 hours ago
Program Manager
Foster City, CA
Full-time
Onsite
Mid, Senior Level
$180K/yr - $200K/yrNuStar Technologies is seeking an experienced Program Manager to lead and oversee the execution of a global Power BI migration program. This role will be responsible for program governance, cross-functional coordination, risk and KPI management, user migration tracking, platform performance monitoring, and decommission planning for the legacy reporting tool.
AnalyticsConsultingEnterprise Resource Planning (ERP)IT ManagementStaffing Agency
Responsibilities
Program Governance & Oversight
Develop and maintain a comprehensive program plan, detailing scope, timelines, milestones, dependencies, risks, and success metrics
Create and manage a detailed documented list of risks, assumptions, issues, and success criteria for the overall user migration initiative
Establish program KPIs and track them consistently, including:
Migration completion percentages
User adoption rates
User activity and engagement metrics
Report readiness and testing metrics
User Migration & Adoption Monitoring
Oversee end-to-end tracking of all user migration activities across internal and external user segments
Analyze user adoption metrics, usage patterns, and activity logs to ensure successful onboarding to the new Power BI platform
Identify user segments at risk of low adoption and coordinate interventions with change management, training, and regional leads
Ensure user migration status is accurately maintained and reflected in program dashboards
Reporting Platform Performance & Integration Monitoring
Track Power BI platform performance before and after migration, monitoring:
Load times
Data refresh behavior
Report stability
Integration behavior with upstream data systems
Establish a dedicated feedback loop with technical teams to ensure rapid resolution of performance issues
Identify patterns in user feedback and drive continuous improvement actions
Stakeholder Communication & Engagement
Deliver clear, consistent, and recurring communication covering:
Migration plans and timelines
Status updates and dependencies
Escalations, risks, and mitigation strategies
Expectations for regional teams and end-users
Facilitate weekly or biweekly governance meetings with cross-functional leaders
Ensure transparency and alignment across technical, regional, and business teams
Legacy Tool Decommission Planning
Lead the creation of a detailed decommissioning plan for the legacy reporting platform
Define and execute timelines for removing access to old reports once users are successfully migrated
Partner with regional leads, technical teams, and compliance groups to ensure decommissioning steps:
Follow organizational policies
Maintain data integrity
Minimize disruption to end-users
Document and communicate changes to all impacted users and stakeholders
Cross-Functional Coordination
Collaborate with teams across:
Engineering / Development
QA & Testing
Change Management
Training & Enablement
Regional VAP leads
Support & Operations
Ensure smooth handoffs between migration phases and workstreams
Provide direction to project managers and workstream owners to ensure alignment to overall program objectives
Qualification
Required
Experience in BFSI, payments, or regulated industries
Agile program management
Experience with enterprise tools (ServiceNow, Workday, Confluence, Jira, SharePoint)
Knowledge of digital transformation or system migrations (e.g., BI, ERP, CRM)
Exposure to human capital programs or operating model changes
Company
NuStar Technologies
NuStar Technologies provides staffing, recruiting, cloud enablement, ERP implementation, analytics, web solution, and managed services.
Founded in 2013
11-50 employees
H1B Sponsorship
NuStar Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
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Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (3)
2022 (1)
2020 (3)
Funding
Current Stage
Early StageCompany data provided by crunchbase