Capital Health Plan · 4 hours ago
Customer Service Representative
Tallahassee, FL
Full-time
Onsite
Entry Level
1+ years expCapital Health Plan is seeking a Customer Service Representative to handle a high volume of incoming calls from providers regarding member eligibility and health plan benefits. The role involves responding to written correspondence and providing assistance in resolving membership and service-related issues.
Financial ServicesHealth CareInsurance
Responsibilities
Answer a high volume of incoming calls from providers communicating information about member eligibility, health plan benefits, physician referrals, claims and related matters
Responds to written correspondence and email as well as face-to-face inquiries from providers
Provide follow up on inquiries, which includes faxing, documentation, mailing and/or liaising with other departments
Provides assistance for resolving problems concerning CHP membership and services
Qualification
Required
High school diploma or equivalent (GED)
Preferred
an Associate's degree (AA/AS)
a minimum of one year of call center or medical office experience
computer proficiency with MS Office products
Company
Capital Health Plan
Capital Health Plan offers employer group and Medicare coverage in the Florida panhandle.
201-500 employees
Funding
Current Stage
Growth StageRecent News
2023-12-24
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