Revolution Technologies · 16 hours ago
IT Support Technician II
Revolution Technologies is seeking an IT Support Technician II to provide computer, hardware, and software support to their employees. The role involves installing, troubleshooting, servicing, and repairing desktop/laptop computers and network equipment while making recommendations regarding software and hardware purchases to meet employee needs.
Responsibilities
Provide computer, hardware, and software support to employees
Install, troubleshoot, service, and repair desktop/laptop computers and network equipment
Provide personal computer, hardware, and software support and install attendant software
Investigate information, network, and communications needs of employees and make recommendations regarding software and hardware purchases
Qualification
Required
Customer/solution ownership, an overall drive for excellence
Team focused with the capacity for knowledge sharing
Written and verbal communication skills with end users
Demonstrate a customer care philosophy that ensures a high level of customer satisfaction
Ability to understand user and business needs and translate to technical solutions
Basic knowledge of current IT technical standards as related to computers, printers, network technology, drivers, software troubleshooting, VPN technologies and RSA and Video Teleconference (VTC) and other related peripherals
Comprehensive troubleshooting skills of industry standard hardware and software products/services
Associate's Degree in a related field of study with 2 or more years of relevant experience
Higher education may substitute for relevant experience
Relevant experience may be considered in lieu of required education
Company
Revolution Technologies
Revolution Technologies is a staffing and recruiting company that offers contract staff augmentation and permanent staffing solutions.
H1B Sponsorship
Revolution Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)
2022 (1)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
Recent News
EIN Presswire
2025-12-17
Company data provided by crunchbase