Customer Service Representative jobs in United States
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Temco Logistics · 2 hours ago

Customer Service Representative

Temco Logistics is a leader in white glove delivery and installation services, headquartered in Pomona, California. They are seeking a Customer Service Representative to provide support to customers, address inquiries, resolve issues, and ensure an exceptional customer experience.

E-CommerceLogisticsRetailSupply Chain ManagementTransportation
Hiring Manager
Desiree Elozier
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Responsibilities

Handle day-to-day tasks such as providing support to customers
Addressing inquiries
Resolving issues
Ensuring an exceptional customer experience
Act as a direct point of contact for customer interactions
Fostering strong relationships
Delivering solutions in a prompt and professional manner

Qualification

Customer ServiceCustomer SupportCRM softwareProblem-solvingCommunication skillsConflict resolutionOrganizational skills

Required

Customer Interaction Skills: Proficiency in Customer Service, Customer Support, and fostering Customer Satisfaction
Customer-focused Approach: Experience in improving Customer Experience and maintaining a high level of professionalism
Strong communication, problem-solving, and conflict resolution abilities
Proficiency in handling customer concerns and inquiries efficiently
Ability to remain organized and prioritize tasks in a fast-paced environment
High school diploma or equivalent; additional qualifications are a plus
Previous experience in a customer service or client-facing role is highly valued

Preferred

Familiarity with CRM software and basic computer skills

Company

Temco Logistics

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Temco Logistics is a retail firm that performs delivering and installing of home goods.

Funding

Current Stage
Late Stage
Total Funding
unknown
2023-06-13Acquired

Leadership Team

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Berenice Ramirez
HR Business Partner
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Karina Palafox
Regional Human Resources Business Partner
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Company data provided by crunchbase