Independence Home Loans · 18 hours ago
Encompass Administrator
United States
Full-time
Remote
Entry, Mid Level
2+ years expIndependence Home Loans is on an exciting growth trajectory, seeking an Encompass Administrator to lead the transition from LendingPad to Encompass. The role involves system administration, implementation leadership, compliance reporting, user support, and optimization of Encompass technology to enhance mortgage operations.
Financial Services
Hiring Manager
Javier Carreon
Responsibilities
Build, configure, and maintain Encompass settings, personas, business rules, workflows, and user permissions
Create custom input forms, templates, and automation rules that make our teams faster and more efficient
Manage all key integrations (credit, AUS, pricing, doc prep, e‑sign, CRM, compliance tools, and more)
Lead the full transition from LendingPad → Encompass with accuracy, stability, and minimal disruption
Partner with leadership, IT, and ICE MT teams on project design, testing, and rollout
Document SOPs and build a clean, scalable system from the ground up
Ensure all Encompass workflows meet federal, state, investor, and agency requirements
Maintain and enhance HMDA/TRID and FHA/VA reporting
Create dashboards and pipeline reporting for executives, operations, and sales
Provide expert‑level support across sales and operations teams
Develop training materials, SOPs, and conduct live training sessions
Proactively gather feedback to keep improving system performance and usability
Identify opportunities to streamline workflows and reduce cycle times
Stay current with Encompass updates, features, and automation best practices
Work with business leaders to align system capabilities with growth plans
Qualification
Required
Full‑time availability
Certified Encompass Administrator
2+ years of hands‑on Encompass administration experience
Strong understanding of mortgage origination, compliance, and operational workflows
Experience with personas, business rules, integrations, and form building
Strong troubleshooting, documentation, communication, and training skills
Preferred
Certified Encompass Developer
Experience with Zapier or similar automation platforms
Experience leading an LOS migration (especially LendingPad → Encompass)
ICE Mortgage Technology certifications
Background in mortgage ops, compliance, or secondary
Familiarity with APIs, SDKs, or scripting for advanced customization
Benefits
Competitive compensation
Benefits
Real opportunities for growth
Company
Independence Home Loans
Independence Home Loans is headquartered in Scottsdale, Arizona. We are focused on being your choice for all your home financing needs.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase