Confirmation Specialist - On-Site jobs in United States
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Renuity · 1 day ago

Confirmation Specialist - On-Site

Renuity is a national leader in the direct-to-consumer home improvement industry, dedicated to transforming spaces and enhancing lives. The Confirmation Specialist role involves verifying and finalizing customer appointments, managing leads, and collaborating closely with the scheduling and sales teams to achieve sales objectives.

ConsumerResidentialService Industry

Responsibilities

Verify, qualify, and finalize customer appointments to ensure they meet company requirements
Contact customers, assess appointment eligibility, document confirmation results
Working closely with scheduling and sales teams
Manage leads by tracking, following up, and setting appointments to achieve sales and productivity objectives

Qualification

Call center experienceData entryMicrosoft OfficeFive9 familiarityBilingual (English/Spanish)Outgoing personalityMultitaskingActive listeningAttention to detail

Required

At least one (1) year experience in a quality assurance, call center role
Experience outbound calls in a performance-driven environment
Must be tech-savvy and familiar with data entry and Microsoft Office
Ability to type 40 WPM or more
Multitasking between engaging with customers and entering data on different platforms efficiently
Active listening skills and ability to build rapport
Outgoing personality, assertive and professional
Attention to detail
High School Diploma or Equivalent

Preferred

Familiarity with Five9 - a plus!
Bilingual skills in both English and Spanish - a plus!

Benefits

Medical, dental, life and disability insurance plans
Paid Holidays and Paid Time-Off
Competitive 401(k) retirement savings plan, matched by Renuity
Company wellness incentives

Company

Renuity

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Renuity is a certified local home improvement providers throughout the U.S. It is a sub-organization of Titan Holdings.

Funding

Current Stage
Late Stage
Total Funding
unknown
2024-06-03Acquired

Leadership Team

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Daniel Gluck
Chief Executive Officer
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Artemio Garza
Chief Growth Officer
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Company data provided by crunchbase