Renuity · 1 day ago
Confirmation Specialist - On-Site
Renuity is a national leader in the direct-to-consumer home improvement industry, dedicated to transforming spaces and enhancing lives. The Confirmation Specialist role involves verifying and finalizing customer appointments, managing leads, and collaborating closely with the scheduling and sales teams to achieve sales objectives.
ConsumerResidentialService Industry
Responsibilities
Verify, qualify, and finalize customer appointments to ensure they meet company requirements
Contact customers, assess appointment eligibility, document confirmation results
Working closely with scheduling and sales teams
Manage leads by tracking, following up, and setting appointments to achieve sales and productivity objectives
Qualification
Required
At least one (1) year experience in a quality assurance, call center role
Experience outbound calls in a performance-driven environment
Must be tech-savvy and familiar with data entry and Microsoft Office
Ability to type 40 WPM or more
Multitasking between engaging with customers and entering data on different platforms efficiently
Active listening skills and ability to build rapport
Outgoing personality, assertive and professional
Attention to detail
High School Diploma or Equivalent
Preferred
Familiarity with Five9 - a plus!
Bilingual skills in both English and Spanish - a plus!
Benefits
Medical, dental, life and disability insurance plans
Paid Holidays and Paid Time-Off
Competitive 401(k) retirement savings plan, matched by Renuity
Company wellness incentives
Company
Renuity
Renuity is a certified local home improvement providers throughout the U.S. It is a sub-organization of Titan Holdings.
Funding
Current Stage
Late StageTotal Funding
unknown2024-06-03Acquired
Recent News
2026-01-20
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2025-07-29
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