Service Corporation International · 23 hours ago
MGR General Sales Manager I
FL - Cocoa
Full-time
Onsite
Mid, Senior Level
$50K/yr - $100K/yr
5+ years expService Corporation International is a leading provider of funeral services, and they are seeking a General Sales Manager I to lead sales teams in achieving revenue quotas within a geographic territory. The role involves managing day-to-day operations of a Funeral Home, Cemetery, and/or Mausoleum, while fostering a high-performing sales team and ensuring compliance with regulations.
CommercialFamilyFuneralsService Industry
Responsibilities
Motivate and guide sales representatives to achieve monthly sales quota. Run and review monthly sales reports with sales representatives. Discuss wins and missed opportunities. Develop a plan to increase sales revenue and reduce missed opportunities
Shadow sales associates during sales presentations. Discuss observations. Provide actionable constructive feedback and guidance on processes, procedures, and regulations
Implement sales plans, programs, and campaigns into operational actions
Collaborate with Field Management and sales team on improving customer satisfaction, on-line reviews, and social media
Review sales achievement and quota projections with Sales Directors. Discuss concerns and collaborate on solutions. Take initiative to implement or involve other departments/staff with solutions
Develop Location’s annual business plan. Work with local and Market Leadership to develop annual business plan and budget as well as financial, production and revenue goals
Accountable for monitoring and achieving annual financial goals. Understand industry finances, how daily activities affects financial outcomes, and making appropriate sustainable business decisions. Approve expenditures and invoices including overtime
Manage the day-to-day activities ensuring on-time services that exceed client family expectations. Remove barriers, encourage ideas, and identify improvements. Resolves moderately complex problems; provides resolution guidance to supervisors and empowering accountability. Assure the location’s operating practices comply with applicable federal & state regulations and Company policies
Responsible for establishing location goals and priorities. Develop, communicate, and monitor goals, priorities, processes and procedures. Manage frontline supervisor’s responsibilities, expectations, and accountabilities. Effectively present and communicate Company and Market strategies, values, and goals to location staff
Collaborate with local Management for resource sharing, ideas, and business or operational enhancements. Work with Market Leadership and Corporate Departments on product, process, and technology needs and improvements
Maintain building, facilities, and grounds in a clean, manicured, and working order budgeting appropriately for repairs including equipment and furniture. Ensure all safety, quality control, and compliance standards are adhered
Develop a strong, trusting, and reliable team. Understand team members career aspirations and provide assignments to develop skills and/or close gaps. Apply a proactive and collaborative management style in order to increase employee engagement. Monitor training and licensing requirements ensuring staff is re-trained/licensed prior to expiration
Comprehends and responds to sales team’s questions regarding commission plans, base pay, and overtime provisions
Responsible for screening candidates (internal and external) in conjunction with Field Leadership. Recommends hires or promoting a skilled and effective sales team
Qualification
Required
High School Diploma or equivalent required
Location Manager requires applicable state Funeral Director Licensure and Technical schooling diploma Funeral Services/ Mortuary Science preferred; Bachelor's degree in Mortuary Science where required by state law
Obtain and maintain insurance license as required by state/province
Current state/province issued driver's license with an acceptable driving record
At least five (5) years industry experience in the applicable discipline with progressively increased responsibilities. Funeral Home management should have understanding of industry competitive pricing, demographic patterns, and market competition
At least two (2) years' experience managing people or projects required; budgeting and expense control experience strongly preferred
At least two (2) years sales experience with a proven record of achieving sales revenue quota
Demonstrate knowledge of sales cycle, sales techniques, and motivating sales teams
Customer Relationship Management (CRM) systems experience running and analyzing reports
Proficient computer skills including MS office suite
Proficient computer skills with CRM and Social Networking Apps a plus
Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers
Professional attire required when meeting with clients or representing the company
Available to work evenings and weekends
Ability to travel locally within geographic territory required
Preferred
Bachelor's degree in Mortuary Science where required by state law
Budgeting and expense control experience strongly preferred
Bilingual is a plus
Benefits
Medical
Dental
Vision
Flexible Spending Accounts (health care and dependent care)
Health Savings Account with Company Contribution
Sick Leave
Short-Term Disability
Long-Term Disability
Life Insurance
Voluntary Accidental Death or Dismemberment Insurance
Dependent Life Insurance
SCI 401(k) Retirement Savings Plan with Company match
Employee Assistance Program
Company
Service Corporation International
Service Corporation International (NYSE:SCI), headquartered in Houston, Texas, is North America’s leading provider of death care products and services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.6B2024-09-12Post Ipo Debt· $800M
2021-05-24Post Ipo Debt· $800M
1974-05-14IPO
Leadership Team
John Faulk
Senior Vice President, Revenue and Business Development
Recent News
2025-11-05
Company data provided by crunchbase