Outreach Specialist jobs in United States
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Habitat Health · 5 hours ago

Outreach Specialist

Habitat Health is dedicated to redefining aging in place for older adults by providing comprehensive health care through the PACE program. The Outreach Specialist will build relationships with community partners and ensure a smooth enrollment process for prospective participants, promoting awareness of Habitat Health's services.

Health CareMedicalNutritionPersonal Health

Responsibilities

Develop and maintain relationships with healthcare professionals, providers, Community-based organizations, senior housing facilities, post-acute facilities, and senior centers to drive referrals for the Habitat Health PACE program
Organize and conduct events in the community, conduct presentations to promote the Habitat Health PACE program
Develop quarterly marketing plan to generate qualified enrollment
Collaborate with Center’s management to develop retention strategies
Identify new opportunities to enhance and improve the referral process and activities
Contribute to a program experience that Participants want to join, a team culture that cares and creates joy, and an environment where all participants and team members belong
Drive the enrollment process as the case manager for prospective participants, including reviewing, processing, and updating applications and required documentation, distributing relevant enrollment materials, and managing communications
Conduct tele, home visits and in-center evaluations for the prospective participant for potential eligibility for care
Deliver high-quality customer service by addressing and resolving enrollment-related inquiries and concerns in a timely and professional manner
Maintain and record all productions/activities in CRM software
Strictly adhere to DHCS and CMS regulations and policies regarding marketing practices for the PACE program
Flexible to working events in the evening and weekends as needed
Other duties as assigned

Qualification

Healthcare experienceEnrollment salesCRM software proficiencyPACE programBilingual Spanish/Mandarin/CantoneseCustomer serviceEvent organizationRelationship buildingMotivationTeam collaboration

Required

Experience in healthcare or enrollment sales, with a track record of generating business-business or business-to-customer referrals
Experience working with State/County eligibilities workers
Proficiency in CRM software preferred
Experiences working with Frail Elderly
Highly motivated individual with minimum supervision
B.S./B.A. Degree in healthcare, Business Administration, or Marketing preferred
Must be able to lift and carry or otherwise move up to 25 pounds
Proof of current CPR/BLS certification required or requirement to obtain within 30 days of employment
Proof of valid CA driver's license, personal transportation, good driving record and auto insurance as required by State law
Vaccination policies to keep both our team members and participants safe, including proof of vaccination or declination form and required masking while in participant locations

Preferred

Bilingual: Spanish/Mandarin/Cantonese preferred
Familiarity with the PACE program or other elderly care organizations

Benefits

Medical/dental/vision insurance
Short and long-term disability
Life insurance
Flexible spending accounts
401(k) savings
Paid time off
Company-paid holidays

Company

Habitat Health

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Habitat Health provides health and social care to older persons with medical services.

Funding

Current Stage
Growth Stage
Total Funding
$50M
2024-04-09Series Unknown· $50M
Company data provided by crunchbase