TIAA · 5 hours ago
Client Intel Unit Analyst
Dallas, TX, USA
Full-time
Hybrid
New Grad, Entry Level
$28.13/hr - $31.59/hr
0+ years expTIAA is a market-leading retirement company focused on delivering secure retirement solutions. The Fraud Operations Analyst I supports monitoring customer financial accounts for fraud prevention and addresses reported fraud concerns, escalating suspicious activities as necessary.
FinanceFinancial ServicesLife Insurance
Responsibilities
Answers inbound calls from customers or associates calling to report potential fraudulent activity on their accounts
Documents investigation actions and mitigation actions
Researches customer claims and gathers evidence regarding potential fraud activity
Provides control feedback to continually improve efficacy. Works with customers to verify account activity
Qualification
Required
No Experience Required
SRC Indicator: NRF
Physical Requirements: Sedentary Work
Adaptability
Collaboration
Customer Engagement
Data-Based Decision Making
Detail-Oriented
Prioritizes Effectively
Story Telling
Strategic Thinking
TIAA Products/Services Acumen
Preferred
University (Degree) Preferred
Benefits
Superior retirement program
Highly competitive health, wellness and work life offerings
Company
TIAA
TIAA is a financial services company that specializes in providing retirement plans, IRAs, mutual funds, and life insurance.
10001+ employees
H1B Sponsorship
TIAA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
2020 (10)
Funding
Current Stage
Late StageLeadership Team
Roger Ferguson
Former President and CEO
Thasunda Duckett
President & CEO
Recent News
Company data provided by crunchbase