The Standard · 6 hours ago
Supervisor Sales Support Onboarding and Service -American Heritage
United States
Full-time
Remote
Mid, Senior Level
$59K/yr - $95K/yr
3+ years expThe Standard is a company focused on making a difference in the lives of others through a customer-first mindset. They are seeking a strategic leader to drive operational excellence and manage a high-performing sales support team while collaborating across departments to improve service continuity.
FinanceFinancial ServicesInsurance
Responsibilities
Lead, develop, and support a high‑performing sales support team
Translate leadership direction into clear, actionable initiatives and process improvements
Provide territory reporting, identify improvement opportunities, and manage escalations to ensure high-quality customer responses
Collaborate cross‑functionally with sales leaders to deliver customer updates and broker feedback
Enhance SOPs, drive strategic planning, and track productivity and performance metrics
Qualification
Required
Bachelor's degree or equivalent experience
3+ years in customer service including direct leadership experience
Advanced proficiency in Microsoft Word, Excel, and PowerPoint
Experience driving operational effectiveness and continuous improvement
Excellent written, verbal, and presentation skills
Comfortable working in a fast-paced environment
Preferred
Account management experience
Benefits
A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions
An annual incentive bonus plan
Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure
A supportive, responsive management approach and opportunities for career growth and advancement
Paid parental leave and adoption/surrogacy assistance
An employee giving program that double matches your donations to eligible nonprofits and schools
Company
The Standard
The Standard is a leading provider of workplace benefits including group and individual disability insurance, group life and accidental death and dismemberment insurance, group dental and vision insurance, group accident, critical illness and hospital indemnity insurance, paid family leave and absence management services, retirement plans services and individual annuities.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2016-03-07Acquired
1999-04-16IPO
Leadership Team
Jared Hyman
Regional Vice President
Brad Yoder
Assistant Vice President - Life, Supplemental Health & Disability Claims
Recent News
2025-12-17
2025-11-03
Company data provided by crunchbase