CCMC · 1 day ago
AI Program / Business Process Transformation Lead
Scottsdale, AZ
Full-time
Hybrid
Senior LevelCCMC is a growing platform focused on building market-leading companies in community management and related services. The AI Program Lead is responsible for driving measurable business outcomes through enterprise process improvements, ensuring AI initiatives align with strategic priorities and delivering sustained value creation across the enterprise.
ConsultingInformation TechnologyLegal
Responsibilities
Analyze end-to-end business processes to identify inefficiencies, cost drivers, and performance gaps
Evaluate improvement opportunities based on financial impact, scalability, risk, and strategic alignment
Quantify expected benefits, including productivity gains, margin expansion, cost reduction, cycle-time improvement, and accuracy enhancements
Partner with Finance and Growth leaders to develop, validate, and track business cases and ROI
Prioritize initiatives based on enterprise value, execution readiness, and leadership sponsorship
Establish and manage a structured intake and prioritization framework to ensure initiatives align with enterprise goals
Lead structured discovery sessions and workshops to help business teams articulate problems, define outcomes, and identify viable solutions
Educate stakeholders on practical use cases, limitations, and responsible application of advanced tools
Translate business objectives into clear, outcome-driven initiatives with defined success metrics
Oversee the development and evaluation of pilots and proofs of value using internal and external resources
Assess solution options through cost-benefit analysis, scalability considerations, and operational fit
Synthesize findings into clear recommendations for business and executive stakeholders
Ensure pilots are designed to inform go-forward decisions, not standalone experimentation
Partner with Technology and Operations leaders to ensure platforms and tools support business priorities and long-term value realization
Promote standardization, reuse, and scalability across initiatives to avoid fragmentation
Ensure solutions integrate effectively into existing workflows, systems, and operating models
Provide oversight from initiative approval through implementation and enterprise rollout
Define KPIs and track realized benefits to ensure projected value is achieved and sustained
Support adoption through training, communication, and change management efforts
Maintain a prioritized roadmap of initiatives aligned to enterprise strategy and financial objectives
Establish governance standards to ensure appropriate, secure, and compliant use of advanced tools
Partner with IT, Legal, and Risk teams to align initiatives with security, privacy, and regulatory requirements
Maintain transparency into usage and proactively address risk or policy concerns
Qualification
Required
Bachelor's degree in Business, Operations, Finance, Technology, or a related field, or equivalent experience
Proven experience analyzing business processes and delivering measurable operational and financial improvements
Demonstrated ability to build business cases and manage initiatives with clear ROI accountability
Experience partnering with Finance, Operations, and senior business leaders
Strong communication, facilitation, and stakeholder management skills
Ability to translate strategic objectives into executable initiatives
Preferred
Experience leading enterprise-scale transformation, automation, or optimization programs
Background in program management, operations transformation, or continuous improvement
Experience operating in regulated or data-sensitive environments
Exposure to multi-platform or post-acquisition enterprise environments
Experience evaluating vendors, platforms, or solution pilots
Familiarity with change management and adoption strategies
Understanding of governance, risk, and compliance considerations in enterprise initiatives
Benefits
Comprehensive benefits package including medical, dental, and vision
Wellness program
Flexible Spending Accounts
Company-matching 401k contributions
Paid time off for vacation, holidays, medical, and volunteering
Paid parental leave
Training and educational assistance
Support programs, including Employee Assistance Program and Calm Health
Optional benefits including short- and long-term disability, life insurance, and pet insurance
Most importantly, a caring team who is dedicated to your success!
Company
CCMC
CCMC is a management consulting company that offers lifestyle services, district management, and commercial management services.
Founded in 1973
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Charlesbank Capital Partners
2024-11-18Private Equity
Leadership Team
Todd Davidson
Chief Executive Officer
David Atrostic
Chief Operating Officer
Recent News
Company data provided by crunchbase